Question about Yahoo Mail

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Sometimes when i sign in to yahoo,my broswer will turn off and i will end up on my desk top....why is this happening and how can i stop it...Diane

My broswer turns off after i sign in to my mail.and i then end up on my desk top...how come?

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Hi thanks for using fixya!

First, check and scan your pc with your anti-virus. Then, do the windows update, perhaps you need to update your internet browser or you have to check your connection settings that you can find in the internet options.

If you need further assistance, let me know

Posted on Apr 21, 2009

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If you are using Internet Explorer, here's the latest version:

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If you are using Firefox, here's the latest version:

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But, I'm a little suspicious of the message that you encountered. It could be spyware or malware. So, first download and run from Spybot (http://www.spybot.com) and Malwarebytes (http://www.malwarebytes.com)

Hope this helps.

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