Question about Dell W5300N Laser Printer

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I have a Dell 5100cn. When sending a print job

I have a Dell 5100cn. When sending a print job for legal paper the display shows the following message:
Load MPF
Legal Plain 1

The MPF has letter, tray 1 legal. I have configured it every possible way. Dell replaced the tray three years ago, under warranty and it worked fine for a couple of years.

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  • stannorris Apr 17, 2009

    Open up the printer in control panel and right click on the printer, property, click on the option tab. You will see some optional tray under "Items". If you click on it below you will see "change setting", select the Tray paper size on both the option 1 and 2 tray module, click apply or ok. Go back to the general tab and click on printing preferences, paper tray, under paper source select auto from the drop down list and click apply or ok. This will auto feed paper from the optional trays only not the MPF tray.
    From Dell settings


    The recommendation did not work. I want the MPF to automatically feed letter, and tray 1 to feed legal. When I send a legal print job I get the following message: Load MPF Legal Plain 1. Please try again.

  • stannorris Apr 17, 2009

    I have a Dell 5100 cn printer. I have it set up to print legal from tray 1, and letter from the MPF. When I now send a legal print job I get the following message; Load MPF Legal Plain 1. I have had this problem before when the printer was still under warranty, and Dell sent me a new tray. It worked fine for about two years, and has started acting up again. The printer has been configured every way I think it can be, but still does not work properly.

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Try this link below;

http://support.dell.com//support/topics/global.aspx/support/dsn/en/document?c=ag&dl=false&l=en&s=gen&docid=FE5FB4390ACBE2AFE030030ABD6242C0&doclang=en&cs=


You can also check the properties of your printer settings on the control panel;

Setting Printing Defaults
To set default properties for the printer, click the Printing Defaults button and choose options in the resulting Printing Defaults dialog box. For example, you might want to change the printer from printing in portrait orientation to printing in landscape orientation, or make it print in back-to-front order instead of in front-to-back order.


Device Settings Page Options
The Device Settings page of the Properties dialog box contains settings specific to your printer. For example, for many printers you can change the paper assigned to the paper trays or choose options for manual feed.


Hope this info can help resolved your printer issues.




Posted on Apr 17, 2009

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  • Dell Master
  • 19,396 Answers

Try the following:

Open up the printer in control panel and right click on the printer, property, click on the option tab. You will see some optional tray under "Items". If you click on it below you will see "change setting", select the Tray paper size on both the option 1 and 2 tray module, click apply or ok. Go back to the general tab and click on printing preferences, paper tray, under paper source select auto from the drop down list and click apply or ok. This will auto feed paper from the optional trays only not the MPF tray.
From Dell settings

Posted on Apr 17, 2009

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