Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Not cooling/freezing. nothing happening. Light is on when door opens. thats it. Had to throw away all food stuff in the fridge and freezer area.

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Usually when this happens the freon has escaped might need to call appliance guy.

Posted on Apr 17, 2009

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1 Answer

The Refrigerator's Freezer is not working but the fridge is, what is wrong?


You probably have one compressor that cools the freezer section and the refrigerator section. Usually the freezer gets cooled directly with the cooling coils. A fan blows cool air to the refrigerator section. The air flow to the refrigerator may be modulated with some time of "air door". What you have written says to me, is that the fans and air doors are working but there is enough cold for the refrigerator but not enough for the freezer.

Here is what I would do:
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    3. If the freezer is warmer than 32 deg f, throw away the food.
    4. Doctors and hospitals are pretty expensive. I would throw away the food no matter what the thermometer read.
  5. Look inside the freezer at the cooling coils. See if they are ice coated or not.
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1 Answer

E402b freezing food


there is a little door between the freezer and the fresh food usually when that happens the motor on that door is bad and sticks open and allows the fresh food to get to cold since your freezer actually cools the fresh food side, sorry i cant tell you where it is on yours since they are are different, it will be where the cold air blows in the fresh food side and the part is not usually expensive and fairly easy to replace.

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1 Answer

Food keeps freezing in my fridge. Even at the lowest temp.


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I have a sub zero 650. It is shutting down intermittently... The light is off on the fridge part but not on the freezer part. It seems to still be running but the fridge unit gets warm and the controls are...


This happens to me when the door gets left open...appears there is some energy saver or something...needless to say we all are very sure that the door closes the whole way after throwing away 3-4 sets of food!

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My fridge is over cooling - now freezing food


i just want to say that i have the same fridge freezer and that is whats happening to mine. even the drinks are freezing aswell as tomatoes and any other thing that is put in there. after reading your problem im thinking maybe this is a manufacturing fault. i am about to buy an extended warrenty for mine then i can get the poeple to fix it as mine is also 3yrs old. hope that helps.

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1 Answer

We have a ge side by side and the refrigerator is freesing stuff. the model number is GSS25X SNA BS


Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

Otherwise, it could be the temp sensor(s) in the fresh food compartment. If the computer thinks the temp is too high in the fresh food compartment, it will continue to cool.

It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

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1 Answer

We have a bosch air flow fridge freezer


It's stopped completely 
It's not cool
Cooling is poor
It's noisy 
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
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1 Answer

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