Question about Brother MFC 7840W Printer

2 Answers

"brother mfc 7840w printer goes offline and i cannot print need turn printer on and off.

"brother mfc 7840w printer goes offline" Problem

Posted by on

  • 2 more comments 
  • admin236 Apr 23, 2009

    Same problem here. It will remain offline to all machines on the network, wired or wireless. Faxes also refuse to receive after the machine's been on for a few minutes, forcing us to continually power-cycle. The machine is less than a week old!

  • Anonymous May 16, 2009

    For the first two months, my wireless printer worked beautifully, now it is offline and i have no idea how to repair it. I deleted it and reinstalled and i get the same problem. 

  • Anonymous Mar 15, 2014

    brother mfc 7840W will not connect to router

  • Anonymous Mar 20, 2014

    how do i connect wireless to a mfc-7840w

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 7 Answers

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Posted on May 17, 2009

  • Dede12345 Mar 10, 2011

    after i print out the report how do i change the IP address for the printer?

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Dmarciante is absolutely right, sometimes the IP address changes. However, here is another reason you may see the printer as off line, you move around your laptop to different network (for example from home to office network). To see if this is your issue, right click on the printer (from the Printers and Faxes window for example) and see if you have a menu option that says "Use Printer Online". If so just click on that option and you are done. If this fails try the IP address resolution. See the image below...
ess

Posted on Sep 21, 2010

  • THOMAS FERRELL
    THOMAS FERRELL Jun 12, 2014

    my WIN8.1 returns "CONFIGURE PORT is NOT supported"! what do I try now?

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer offline


Hi
Try disconnecting the printer completely from power and from the PC.
Leave it as such for one hour.
Connect the printer again.
Check the connections and make sure its well connected.

Feb 24, 2012 | Brother MFC 7840W Printer

1 Answer

The Brother MFC-7840W printer was installed on a USB connection. The printer worked the previous week albeit not for all applications but at least for the Vista word program. Now it doesn't respond to...


Hi there!
You can check if the usb cable is connected directly & securely from printer to your computer. Once it's verified. The display of your printer should show the date/time.
Since the printer is displaying offline you can open Control Panel, go to Printers folder right click on the printer icon and select 'Use printer online' If you have pending documents right click on the printer icon and click on cancel documents.
Try checking for a duplicate copy of your printer driver or check which printer driver is selected as the default and has the status ready.
Right click on the printer driver that has a Ready status click on printing preferences and click on print a test page.
Hope this helps! Vikroks

Mar 22, 2011 | Brother MFC 7840W Printer

3 Answers

Wireless printer problem


Brother has posted a Network Connection Repair Tool on their site under downloads. Worked great to put my MFC printer back on line with my network.

Mar 28, 2010 | Brother MFC 7840W Printer

1 Answer

How to print and evelope on mfc -7840 brother printer


You need to use the manual feed, which is above the tray and open the back cover when printing envelopes.

Feb 22, 2010 | Brother MFC 7840W Printer

1 Answer

Documents are smudged on brother mfc-7840w


just clean the toner and try.
Have a nice day and do not forget to rate please...!

Feb 03, 2010 | Brother MFC 7840W Printer

1 Answer

How to remove time and date stamp on prints for Brother MFC-7840W


your instal software is defalt or remove printer software and install new driver then solve your problem

Jul 10, 2009 | Brother MFC 7840W Printer

Not finding what you are looking for?
Brother MFC 7840W Printer Logo

16,245 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...