Question about Hoover U5450-900 Windtunnel Supreme Bagged Upright Vacuum

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How do I shut off brushes when using hand attachments? The brushes continue to move, even on the highest setting, where it damages the carpet.

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I dont have the vacuum and manual doesnt say anything but most vacuums shut the brush off when the handle is in the up position make sure of that and if something is broken there is a two yr warranty for thoes i saw.. good luck.

Posted on Apr 17, 2009

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Hi there,

I'm sorry to hear you're having difficulties using your DC14 Animal on this particular carpet. It might help to check you have your brush control adjusted to the correct setting - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

You may also want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

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Hi there,

Sorry to hear you're having difficulties using your DC33 on this particular carpet. It might help to check you have your brush control adjusted to the correct setting - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:

http://media.dyson.com/downloads/us/floorcare/manuals/DC33_US_manual_161210.pdf

You might also want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend using suction only on certain types of plush carpeting.

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