Question about Casio Parts Cash Register PC Desktop
I have a Casio TE-8500F that is having a problem with a constant "paper jam" error. The printer seems to be functioning just fine and the error message will go away once I open the printer. Upon closing it, the printer functions and the error message returns. I have had a pro look at this and he was not able to ascertain the cause of this. I have read online in another forum about someone who had this problem, and simply changed out the back up battery and the issue was resolved. Anyone know anything about this one, or where I can purchase a new battery? Thanks!
It won't have anything to do with the battery. There was a known issue with the early printers in this series. The first one I had did my head in. I battled it for hours and then found out that there was a design fault in the printers (not Casios fault as the printers are made by another Co.) It is easy to tell if you have the early version or the second version with modification. The two easiest ways to tell are:
If the model number is printed on a little silver badge or just painted accross the panel. Badge = second version
Have a close look at the receipt printer. If it has a small motor on the end of it (closest to the front of the machine) then it is the second (fixed) version.
Let me know. If you are not sure, then take a photo of the machine and send me a link to it.
Posted on Apr 17, 2009
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Posted on Jan 02, 2017
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