Question about SanDisk Sansa E280 MP3 Player

2 Answers

"Synch problem: Synchronise to continue your music subscription"

I've had my new Sandisk Sansa mp3 player for about 2weeks now, and whatever i seem to try i can not get it to work properly. I have put all my music files on there by synching it through windows media, and they all went on there fine, However!... Half of them don't play. When i try to play, it comes up with the message above (subject line). All my music is from CDs, i don't download, and it has all been ripped through windows media player so it is all in wma format. I don't understand therefore why some of the music will play (eveidently not much of it!) and most wont! It just doesnt make sense!! i would appreciate any help anyone could offer, i've treid everything i can think of, and trauled the web for a solution... so... :) Thanks! Kirsty x

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  • angiebmio Oct 02, 2008

    i have a sanza c200 and i can`t get it to work it shows me a message saying synchronize to continue your music subcription



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Default settings for Windows Media Player are to "copy protect my music". Which would result in the Sync error, cause it thinks its subscription content. To change this setting go to; Windows Media Player>Tools>Options>Rip Music and uncheck the "copy protect my music" box. If thats it, you need to delete the ones on your device. Then re-rip the songs as un-protected to your PC. Then transfer them to your device. Best of Luck.

Posted on Sep 16, 2007

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I would suggest formatting the unit and trying again, but this time do not sync it with media player. Plug it into your USB and got "My Computer", the player will show up as a removable disc usually drive f:, right click on the drive and hit format, quick format shoudl work. Once formated double click the removable disc drive, and then click and drag or copy and paste your music into this drive and see what happens. That player should support WMA files, but just to let you know, if you convert those files to MP3 it will take about half the space and therefot you can store more music at once. L8R Hope this helps and good luck

Posted on Sep 16, 2007

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1 Answer

Have a Sansa Fuze, a friend downloaded some music but it will not play, I get this message, "synchronise to continue your music subscription". what does it mean? thanks for your help


Perhaps the music your friend gave your was from a subscription-based service? It could also have DRM so the music knows it is not supposed to be on your MP3 player. Either way, those two situations mean the music is digitally protected from copying.
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I have an sansa player and it keeps reading synchronize to continue your music subscription, I downloaded all of m music on the mp3 player, from bear share.

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Synchronise to continue music subsciption ?


Are you using rhapsody? Then I am assuming your subscription has expired and need to re-sync to update itself.

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You need to synch them to Rhapsody or whatever music service you pulled the songs from. also, make sure your music service subscription supports transfer to portable devices instead of simple transfer to a computer.

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Synch the Sansa to Rhapsody or whatever music service you got the songs from, instead of through Windows Media Player. As long as your music service subscriptino is still good, you should be fine.

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This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.

-Tha Mp3 Doctor

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Synchronize to continue your music subscribtion???????


You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

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You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

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Message on SanDisk e260 MP player


Upgrade your subscription - the lower-level subs do not hve transfer rights

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