- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
keeping it updated dont mean you dont have one when your computer dont shut down there is a parasite program keeping it on you need to check it, anti virus protection only protects against known viruses not one that has not been detected yet, once one is found then a program is made to fight and delete it, not before
If it shuts down randomly then you may have a virus. If you notice that it only shuts down when you hold it in your lap or on the bed then it means that it is overheating and you need to let air circulate in the area of the cooling fan. Also, if you recently "looked inside" the laptop and your forgot to put back a screw, that hardware device may disconnect itself and sending your laptop so a forced shutdown in order to protect itself.
First, disconnect all speaker wires from the unit and power it back up. If it does not go into protect. post a comment and I can walk you thru troubleshooting. If it goes into protect, it needs to be serviced.
If there are no speakers connected and you still get the protection message, there is a problem internally. Exchange the unit while you can. The typical parts required to fix this problem will be over $75 US.
There are bad connections on the main board that are effected by heat. I would suspect that when the volume level is higher, the system shuts down sooner. This should be a simple repair that will not require parts. If you can solder, you should be able to repair this yourself. If not, the cost will be the local labor rate.