Question about Seagate FreeAgent Pro 500GB External USB 2.0 and eSATA Hard Drive

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Hard drive with loose usb connection

I have a seagate free agent 750 gig hard drive, and it is full with movies and music, which i dont want to lose. I only purchased this recently and the usb port on the hard drive has become slightly loose.. As a result of this i cant access my hard drive.. However if Ihold the usb lead at a certain angle it allows me access.. Is there any one who can help me please..

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  • Anonymous Apr 27, 2009

    Same problem with a 500 GB

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  • 192 Answers

Hi there. This would be an actctual manufacturing fault. I would strongly suggest that you copy/backup all the files you want to keep, from that hard drive, to another one. Then, if it's still under Warranty from either the shop where you bought it, or still under warranty from Seagate themselves, you can send it back to be fixed, or get a replacement. If it's not under warranty, then you could always take the external case off the hard drive and see if it's something you could repair yourself. Either way, as I said, I would still strongly suggest you copy/backup any files that you want to keep.

Tim

Posted on Apr 16, 2009

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