Question about Philips GoGear HDD6330 MP3 Player
Everything on my player has been deleted.There are no files,no firmware-nothing.Windows now recognizes it as a USB Flash memory.The Device Manager utility won't detect the player and fix the firmware.How can I obtain the system files and directories?Philips tech support didn't help at all.Thanks
Please see the link below. The instructions are a little different but it worked for me. You may have to reformat your device from "my computer" if its being detected as a drive.
Posted on Apr 09, 2009
First, reload the CD. Then grab a clean version of the software from the Philips website: Then,
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
Posted on Feb 11, 2008
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