Question about Audio Players & Recorders
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Posted on Jan 02, 2017
Since they didn't include a specific driver, then XP is supposed to download the driver automatically. Restart your computer and try replugging the player into the computer again. Use the instructions on p. 16 of the Samsung manual for installing the software, except skip the part where it says "from CD" - just use the software you grabbed from their site. If that fails, go to the Microsoft website, and get their mtp protocol software (only if you are running Windows Media Player 11). I would guarantee you that this problem is Microsoft's fault, and not Samsung's.
-Tha Mp3 Doctor
Posted on Mar 07, 2008
SOURCE: charging battery
you might have a faulty charger or the battery just won't charge , if you can exchange it back at the store I would do that , but otherwise the charger would have to be tested and the battery , and if those are ok then something is wrong in the mp3 player
Posted on Oct 12, 2008
download the file and install it . if ur player is not detected in windows then you need to install windows media player 10 and then attach it .
Posted on Dec 04, 2008
What i would recommend you to do is to uninstall the device and
reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware
then device manager...look for the sansa device..it usually located
under portable device..if its not showing there i would recommend you
to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download
.Then check the mode of yuor device to make sure it sunder MTP not
msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media
player click on tools, options and click under privacy...clear the
history and caches...after you finish you can plug the device on the
back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>
And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
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Posted on Mar 10, 2009
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