Question about Logitech QuickCam Pro 5000 Webcam

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Audio and video don't work together

My mic doesn't work in conjuction with the video camera. when i try to use my webcam, i cannot hear the other person, and i cannot be heard by the other person. furthermore, i cannot adjust the volume slider because it is grayed out. (the video quality is fine it is just silent). and i know the mic works because when i make call on msn messenger (without the video--just the call function), the mic works fine. by the way, my Logitech camera is a QCam Connect with a built-in mic. please help. thanks

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Re: audio and video don't work together

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Who ever i'm talking to cant hear me!

Make sure your webcam mic is set as the default mic
Plug in the webcam

Typical audio set up

Laptop with mic x webcam with mic x Vista x Yahoo Messenger 10
If you have an earlier OS, you may have to access your hardware from the Control Panel.

Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer


Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Video and Voice

Jul 16, 2010 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Why? i Cant hear anything??

Because in the camera no MIC. The webcam just capture your video or pictures. if you want to hear audio attach a separate MIC

Nov 11, 2009 | Webcams

2 Answers

Hey, webcam problems

Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
To install Windows Live Messenger, double click on this site to download then install. ( )

Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Feb 28, 2009 | Logitech Webcam

2 Answers

I cannot get audio and video together.

Go to Tools | Options | Audio Settings and Video Settings which is how the audio and microphone settings are adjusted in Skype.

It sounds like you might have two microphones or devices with microphones. Make sure the microphone with the webcam you are using, is selected.

Dec 20, 2008 | Logitech Quickcam Chat Webcam

1 Answer

Sound delay in our webcams when we try to sing together.

The speed of light and the speed of sound just don't mix well on a webcams. There is a process delay with these cameras. The only remedy I know of is to get a webcam with greater memory capacity. Say, a 3.1meg webcam. The logitech only has 300K of memory and has a slower response time. Recording with a low res window helps too. 160x120 verses 320x240. This helps with less response delay time between cams. Also, using an external mic helps too. You'll need to tweek the distince between the mic and the webcam to sinc the video and sound. Let me know if I can be of further assistence with this. I'll try to help you resolve this.

Dec 18, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

The microphone does not work


Try booting in safe mode and reinstall the mic,sound(audio and video)driver and the web cam driver as well...

Good Luck

Genius Guy...

Oct 15, 2008 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

No audio

Check the audio jack at the back panel of the cpu.maybe its loose.

May 18, 2008 | HP VGA Webcam

1 Answer

Audio not working in Windows Live Messenger

un cheak must plug it in or unplug it from mic input and plug back in tight cheak again might be bad mic then u could get a 10 doler one plug back in mic hole use cam for video only

Jan 24, 2008 | Logitech Webcam

1 Answer

Sound problem when video camera is turned on

1.Check whether your cam has built in mic.
2.if then connect the mic signal cable to the MIC in connector in your sound card.
3.if your webcam doesnt support MIC functions. Connect the head phone with mic to mic/audio slot
4.if you have already connected Mic. then the problem with the sound card settings in the instant messenger menu.
5. Specify proper sound card manufacturer in the audi settings found in the preferences or options or settings menu in IM software.
thank you !

Dec 20, 2007 | Webcams

1 Answer

Mic not working

Check that your mic is not dissabled in the volume properties, but also check that your instant messenger is set to recognise sound and audio. The best thing to do is to try recording a short video in windows movie maker 2 to check the cam is working ok

Jun 08, 2007 | Logitech QuickCam Pro 5000 Webcam

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