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I Scan a document from the xerox workcentre 5655 and send it using it's smtp settings connected through our exchange server. The job Completes Successfully but one specific user User Does Not Receive the E-mail but everyone else does.

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Hi,
Check the exchange server setting's, permissions,
Check this user's account's properties dialog box is setup correctly, like the rest of the user's.
check the E-mail forwarding list too, possibly not on it.
Update the receiver's list.

Hope this helps
Regards.

Posted on Apr 17, 2009

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