Question about HP Photosmart C5180 All-In-One InkJet Printer

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My H P 5180 copier wiil not work with a new Dell computer I just bought. It worked great with my older Dell computer, Need help

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  • gese Apr 16, 2009

    Thank you for the great service and knowledge to fix my problem.

    this is the second time you have helped me, You are the best



    Joe Gese

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  • HP Master
  • 2,923 Answers

To isolate the problem, please follow the steps below:

1. You have to make sure that your printer is supported by your new computer.

2. Make sure also that the printer driver is properly installed on the computer.

3. Checked the printer properties to see if the printer is set online.

- Go to the Control Panel > Printers.
- Locate your printer icon and right-click on it.
- Make sure that the printer is set as the default printer by looking at the check mark right next to the printer icon.
- Make sure that once you right-click the printer icon, the option is "Use Printer Offline", meaning that your printer is curently online.

4. If the printer is still not working, try to uninstall/re-install the printer driver.

Posted on Apr 16, 2009

  • Melvin Ramos
    Melvin Ramos Apr 17, 2009

    You're welcome and thanks also. Have a great day.

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