Question about Compaq Presario 700 470024-192 Notebook

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Compaq Presario 700 problem

My aunt gave me a Compaq Presario 700 notebook..she said it got a virus and she never could get it to work properly again. She gave it to me to see if i could resurrect it...it powers up..lights on..no activity with the HD light...and i dont hear it spinning..screen is blank...she said about a month ago..it did boot up fine..but was just too sluggish...id like to know ways to troubleshoot different aspects to find out what it might be

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Using a Windows XP CD, boot from it, wipe the HDD clean(also make new partitions) and reinstall Windows...that should help you on the virus issue as well...when u recreate partitions, the virus is deleted.

Posted on Sep 16, 2007

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