Question about Sharp AR-M455N Copier

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Sharp AR M455N copier scanner will not scan to Windows 2000

The scanner will not scan to a Windows 2000 Laptop. We get a network error CE-02

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  • rlb486 Apr 20, 2009

    We can print to the copier.



    sharpdesk is loaded.



    Profiles are set up and scanner is listed.

  • hayden du plessis
    hayden du plessis May 11, 2010

    A few questions :
    Can you print to the copier?
    Do you have sharpdesk loaded?
    Have you setup profiles and have the scanner listed in the network scanner application?


  • Anonymous Mar 24, 2014

    I can't scan to my email. This error code keeps coming up. I have used this machine for months with out this issue. it seemed to have just popped up.

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Right-click on the scanner tool icon in the tray, go to Automatic Profile Update, then Update Now.

If all else fails go to the web page and clean out your old profiles in the address book. Go to the network scanner tool and clean out your old profiles, recreate them and Apply.

Posted on Feb 12, 2010

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Check the webpage under destinations and make sure the IP address is correct for this pc. can get to webpage by opening Network Scanner tool, hitting the scanner tab, then web setup button.

Also make sure the Network scanner service is running in the system tray (by the clock) and that it says the service is started by hovering over it with pointer.

Posted on Apr 17, 2009

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1 Answer

What is network error (CE 03)


There is something not setup at all on the webpage or setup wrong on the webpage of the copier to allow you to scan to email. Need an IT guy make sure that your SMTP, DNS and reply address are correct on the webpage of the machine.

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Network Error CE-02 - this is where the machine cannot communicate with the SMTP Gateway / Mail Server for scanning. Check that you have a connection with the network and that you have the correct SMTP I.P address.

If you are using a host name for the mail server make sure that you have configured the DNS entries correctly.

Hope this helps.

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