Question about Brother IntelliFAX 1840C Plain Paper Inkjet Fax

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Need troubleshooting tips for regular maintenence

Changed the black in and now it says unable to clean see trouble shooting manuel

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  • 88 Answers

From The manual -
The machine has a mechanical
problem.
OR
A foreign obstacle, such as a clip
or ripped paper, is in the machine.

Posted on Apr 18, 2009

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Clean unable 46, See Trouble shooting and routine


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Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.


Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

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Just got a brother mfc 5840 cn from a yard sale and plugged it in and have a unable to clean. Trouble shooting and routine maintenance chapter in the users manual. It didnt come with one?


and plugged it in and have a unable to clean.
Are you saying it has an ERROR message "unable to clean..."?
if so, it just may need new ink cartridges.

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"Unable to clean see trouble shooting and routine maintenance"


you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.


1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

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