Question about Epson Stylus C120 Color Printer InkJet

1 Answer

Printer is only printing one color

Hello,

I have a Epson Stylus C120. I haven't used it in a while and now it's only printing red. I pushed the Ink button to see if any of the ink cartridges are particularly low, but according to the printer they're all fine. I did just put in a brand new black cartridge, but still only prints red. I tried printing from a few different programs to see if that was the problem. No luck. I didn't see 'only print in red' option in any settings so I haven't been able to figure out why this is happening. I'm on a Mac. I don't know if that matters.
Thanks!

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  • 134 Answers

Possible printhead issue. Cartridges maybe outdated too. If you haven't used the printer in a while, the inks on the nozzles will dry out, thus clogging the printhead nozzles. If your cartridges are installed over 6 months now, it may be outdated. Replace cartridges if they are already outdated.
Do a printer check by printing a nozzle check pattern from the printer. To print a nozzle check pattern, turn the printer off. load 10 sheets of regular paper into your printer. hold down the paper button while you turn the printer on, keep on holding down the paper button. let go of the paper button when the powerlight is already blinking. If there are gaps or missing colors on the nozzle check pattern, please do 3 head cleanings. compare the nozzle check pattern over the last printout. If you see improvement on the pattern, continue cleaning the printhead till you get a perfect nozzle check pattern.
If there are no improvements, your printer may need service.
If your printer is not under warranty anymore, log on to support.epson.com. Click on help me find a service center to the bottom right of the page to find epson certified servicers near to your area.
The printer has a one year warranty from the date of purchase. Pls call epson if your unit is still under warranty.

Posted on May 14, 2009

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SOURCE: driver for epson stylus color 760 with mac os 10.4

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http://esupport.epson-europe.com/SupportHome.aspx?lng=en-GB&data=0ccCGROWIYM58zV3pqc84W2LhUcmWnHiUk31CNK52sUU003D

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SOURCE: Paper will not feed through tray on Epson Stylus

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SOURCE: epson stylus c120 lights flashing

I KNOW THAT YOU CAN RESET YOUR PRINTER SYSTEM ONLINE BY USING THE EPSON.COM SERVER AVAILABLE SOFTWARE, I JUST HAD MINE RESETED BY A FRIEND AND IS WORKING JUST FINE, AND STILL USING THE AFTERMARKET RESETABLE CARTRIDGES..

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