Question about Creative Labs Zen Touch MP3 Player

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My zen mozaic totally froze, I can't even turn it off. The battery indicator show that it is half charged. I was just trying to rewind a bit, and the whole thing froze. What do I do now?

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  • Anonymous Apr 16, 2009

    My zen mosiaic wont turn on. Every time i hook it up to the computer, it just blinks and blinks and blinks... I still have everything it came with.

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See if this works. If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Posted on May 24, 2009

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1 Answer

How to the Zen Mozaic player is fully charged


once your mp3 player gets fully charged you can see in the screen of your mp3 player showing "full" near the battery symbol.   

Dec 08, 2009 | Beond Creative Technology Zen Mozaic MP3...

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CREATIVE ZEN MOZAIC WON'T TURN ON!!!!!


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

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My zen is not working!


Support for Zen Mozaic on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

Try to use the "Top Knowledgebase Solutions": fill in a word like "froze".
This will lead you to multiple answers/links, to repare your player.

Aug 07, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Zen mp3 screen frozen


support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

next go to Knowledgebase Solutions
entering the topic "frozen" will give a list of various solutions

Jul 14, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My Zen Mozaic is stuck on the start-up screen.


Never mind, I got it. I just let the battery drain all of the way and then charged it. It worked fine afterward.

Feb 15, 2009 | Creative Labs Creative Technology Zen MP3...

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My Zen Mozaic 8GB does not turn on.


I had the same problem, you have probably already tried this but I pressed the reset button (felt like a right plonker, but it did work) I just forgot it waas there!

Jan 11, 2009 | Creative Labs Creative Technology Zen MP3...

5 Answers

My zen froze!


Don't worry, it can be after first connection with computer. Just wait about one day till it's battery will be empty and then charge battery and turn on your mp3. :) 

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen mozaic is frozen


Calm down and wait till it's battery will be empty. :) Then charge it in computer and then it will be not frozen. 

Dec 30, 2008 | Creative Labs Zen Touch MP3 Player

6 Answers

Creative zen v problems-frozen


I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

Dec 04, 2007 | Creative Labs Zen V MP3 Player

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