Question about HP OfficeJet 6110 All-In-One InkJet Printer

2 Answers

Remove and check cartridge

Help! My officejet 6110 will not print. I keep getting the message Remove and check cartridge. I did everything I can think of to correct the problem but it's still is not working. Any suggestions?

Posted by on

  • 1 more comment 
  • Irish731 Apr 21, 2009

    I have the same message "Remove and check cartridges". I did several times to no avail. I tried one of your readers suggestions about taking them out and cleaning them. It didn't work. Is there a reset botton on the printer? I am sure both cartridges have ink, because they aren't that old and it would say the ink is low. It worked a couple of weeks ago with no problem.. Thank you for your help. Irish731.

  • capecodbak Apr 21, 2009

    same remove and check cartridge message despite new cartridges and

    cleaning cartridges and printer

  • Anonymous May 19, 2009

    Same issue all of a sudden. Use printer daily and change cartridges about every 2 months. Installed all new cartridges and tried to clean printer ports but the are difficult to get to. Probably have to remove assembly to clean properly.



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 5,660 Answers

I suggest that the inkjet ports on the ink cartridge, and perhaps on the printer, are clogged with dried ink. The ports I'm speaking of are tiny, minuscule holes, in the ink cartridge. Ink comes out of the cartridge, and through these tiny holes. The size we're talking here, is almost microscopic!

On the printer itself, there are holes that match. Match the holes for the ink cartridge. These become clogged also.

I would like to suggest this. Works for me, printers in my shop, and to many, many people I've suggested it to. (I will repair basic problems on a printer. The computer itself is my forte)

Printer UNPLUGGED from electricity. Open the printer body, remove the ink cartridge. If there is more than one ink cartridge, you may want to remove them as well. Give yourself room to work.
(This isn't really like work. You'll see what I mean)

Use a clean, lint free, cloth. Soak it in very warm water. Actually as warm as you can stand to the touch. Wring the cloth out until it is just damp. No drips of water are present. I suggest you don a pair of rubber dishwashing gloves. Keep any ink from getting on your hands, or wrists.

On the front of the ink cartridge you should see a brass strip of metal, or brass contact pads. If the cartridge has the brass metal strip, the holes are probably in it. If it has the brass pads, the holes are probably nearby. Wipe the area the holes are in. If there is no obvious area that looks like where these holes would be, wipe the entire area that contacts the printer.

As you wipe, you should pick up some ink. I suggest you use a fresh area of the cloth, and continue. When you are satisfied the ink cartridge holes are clean, set the cartridge aside.

Now with a clean, fresh surface, wipe the area on the printer where the ink cartridge meets.

You may want to follow up with a clean, lint free dry cloth on the ink cartridge. It needs to be dry before reinstalling.

You may want to use a hair dryer set on low heat, to speed up the process of drying the printer out.
Keep the hair dryer constantly moving, and about a finger length away as you use it.

I Do Not suggest the hair dryer trick for the ink cartridge.

When you feel satisfied that everything is dry, reinstall the ink catrtridge. Close the printer, and make sure it's down tight. Plug the printer back into electricity. Turn the printer on. Go to the Diagnostic Tools section, and run diagnostics.
Do the alignment test, and print pattern test.
In your Help section, it will show you where the diagnostic tools are, and how to do the alignment test.

Posted on Apr 16, 2009

  • joecoolvette
    joecoolvette Apr 24, 2009

    Try this.
    1.Unplug the printer from power. Press the Power On button, and hold it in for a count of Five seconds. (And I mean Five at least. Count, 1001,..1002,..1003,..1004,..1005)
    Let go of the Power On button. Do this two more times.

    Open the body of the printer like you are going to install ink cartridges. Close it. Make sure it's tightly closed.

    Plug the printer back into power. Wait one minute. Turn the printer on.


  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 20 Answers

Fiend your solution direct from hp. Here is your solution...
Remove and check cartridge - 237c944.jpg


Posted on May 28, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hp officejet 6110 all-in-one printer -- Getting error message "Press Enter to align cartridge." We've had this error before and did as instructed and it's corrected itself. However,...

turn off the printer
remove the cartidges.
Take a damp paper towel and clean the contacts of the cartridges and also the contact inside the holder of the cartridges.
put back the cartridges.

Print a self test

Also clear the the printer memory

Jul 25, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Cant print and im getting an error message

This generally means that the cartridge is empty or defective and needs to be replaced with a new one.

Sep 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Remove and Check Cartridge

One of the cartidges you have purchased is faulty.
you can reinstall the empties one at a time as a process of elimination to determine which new cartridge is the problem

Jun 06, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Remove & check cartridge message

What you could try do is to remove both cartridges, close cartridges cover
Unplug printer for awhile, at least 30 minutes
Plug in printer and wait until printer stop
Reinstall both cartridges
This is to let the printer reset and do a new installation of ink cartridges

Feb 20, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

"remove and check cartridge" error message

I resolved the "remove and check cartridge" issue after reading the instructions at the above address. Most importantly, I replaced both cartridges and the problem was resolved.
The color cartridge appeared to be the issue. It had been in for months and used infrequently.

May 30, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Remove & Check Cartridge message

Hi Scallag,

Please check with the ink cartridge numbers given below.

HP Officejet 6100 series All-in-One model Black cartridge Color cartridge Photo cartridge HP Officejet 6110, HP Officejet 6110xi, HP Officejet 6110v HP 56 HP 57 HP 58

Click on the web link given below and perform the steps carefully.

Here is the other web link.

Have a great day!

Mar 20, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Remove and check cartridge the calibration sequence from menu..print a test page..

Feb 24, 2008 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 6110 All-In-One InkJet Printer Logo

336 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides