Question about RIM BlackBerry ® 8830 Cellular Phone

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Blackberry 8830 wont track down - trackball stuck

My trackball is stuck and wont let me scroll down

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  • Anonymous Apr 20, 2009

    can't track down

  • mosack May 04, 2009

    trackball on my 8830 scrolls left, right and up, but will not scroll down... Is there a way to fix this without sending it in?

    mosack@earthlink.net

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This is usually caused by the trackball getting dirty.

Use a q-tip dipped in IPA and clean it. Roll the trackball around and swab the q-tip around to clean.

If cleaning fails then you will need to replace the Blackberry trackball.

Check the following link on instructions on how to do that.

Blackberry 8800 Trackball Replacement Guide

Posted on Aug 03, 2009

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Use a flat head screw driver to pop off the Ring around the trackball. Then the trackball will come out. Clean the socket and then put back together, there is a youtube video that is helpful if you need a visula guide.

http://www.youtube.com/watch?v=kBepTImMphM&feature=related

Posted on May 26, 2009

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2 Answers

Of recent...my BlackBerry 8900 trackball randomly scrolls to the top of the screen. And once this starts it does it continually. Then a next time it stops and doesn't respond to any movements of the track...


Sounds like you might have something stuck in the trackball. I would roll a piece of tape so the sticky side is up and roll the ball around on the tape to try and get some of the dust and other things off of it.

Mar 08, 2011 | Computers & Internet

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Blackberry trackball scrolls left, right, down, but not up.


1. Buy a can of "forced air" from an office supply store and blow air on your trackball while forcing it right and left. Usually this will get out the debris stuck under there.
2. Otherwise there are videos that show you how to remove the trackball and clean that area out. I've done it like on 10 different models. The 1st time though I broke a prong off the outside housing trying to get it off, so be careful. Now that I've done it a few times though, I got it down!

Jan 02, 2010 | RIM Blackberry 8830

1 Answer

My track ball wont scroll up, what can I do?


Hi, Trackball doesn't work if you have not selected the sensitivity. To select the sensitivity, kindly follow the steps: 1. Select menu. 2. Select option. 3. Select screen/key board. 4. Scroll down to find horizontal and verticle 5. Select horizontal-100 and verticle-100. I Hope it helped you.

Nov 22, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Problem for RIM BlackBerry Bold 9000 Smartphone Track ball does not allow south scrolling; it only allows east, west, north, scrolling. What can I do to fix?


Hi,
1) Try to re-install the BlackBerry® Device Software using the application loader tool, before you re-install the software please back up the BlackBerry smartphone data.
2) The trackball user interface found on certain BlackBerry smartphones is similar to the trackball used in a mouse in conjunction with a desktop computer. In the event debris comes in contact with the trackball and affects the usability of the BlackBerry smartphone, rapidly roll the trackball up, down, left, or right to potentially correct the problem. If rapidly rolling the trackball does not correct the problem, please contact your wireless service provider for support options.

Oct 24, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Blackberry 8830 trackball gets stuck and not move to left


The trackball in any BlackBerry is the weakest part of the device. Gunk and lint get stuck under the trackball and will gum it up. You can use a small screwdriver or sewing needle to pop the chrome retainer out and then remove the entire trackball assembly. You can take the entire thing apart but I would not suggest it unless you've got the skills to put it back together. Soaking the assembly in alcohol might do the trick.

Sep 28, 2009 | RIM BlackBerry 8800

2 Answers

My blackberry world edition's trackball suddenly started selecting things as if I pressed the trackball even though I haven't. If I open email it clicks the links in it as I scroll past and reply pops up...


You might have one of three things wrong with your blackberry 1. something is stuck down there like a peice of plastic causing the button to seem like its being pressed all the time or 2. there could be water damage in there thats if you bring your phone into the bathroom with you while taking showers humidity is like cancer to phones it might not show up right away but it can happen 3. someone might of pushed the trackball so hard that it dented the button in this case i would take it in to get repaired. If it is one of the other two it should be an easy fix you can check for either one of these problems underneath the trackball by removing the ring that is around the trackball you can do this by carefully prying around it off then you should be able to drop the trackball itself right out of the phone aswell as any thing stuck in there or if there is water damage or any water down there I suggest you turn the phone off as soon as possible to prevent any further damage then I would just leave the phone in a nice dry place to get rid of the water then the trackball should work again same thing goes for removing anything that might be stuck down there after that is all done with you should be able to reassemble it remember the ring around the trackball only goes in one way so do force it or you risk breaking it.

Cheers,
Kyle

Jul 05, 2009 | RIM BlackBerry ® 8830 Cellular Phone

1 Answer

Cannot scroll up with my Blackberry Curve 8310 trackball


It is a very common problem. You just need a new trackball. Should be about $25. If you want to make it work temporary, then just removed it and clean the trackball and the phone part under it (on the phone itself) with 99% alcohol. It might work for a while again

May 13, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Trackball


I just had this happen to me. I blew air (from an air can used to clean keyboards, etc) into the trackball and it started working fine. It seemed there was dust or something stuck inside. Good Luck!

Apr 10, 2009 | RIM BlackBerry Bold Smartphone

1 Answer

Track wheel will only move sideways and down - it wont move up -


This is an easy fix:

1) Turn off the phone
2) Gently remove the ring from the trackball
3) Remove the trackball and reseat is back into the spot.
4) Put the ring back on

It should work properly.

Mar 31, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

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