Question about Hitachi DZBX35A DVD Camcorder

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Screen will not stop displaying "disc access"

Everytime I turn on the camcorder, the screen displays the phrase "disc access." I tried taking the disc out, but it won't even let me open the thing that holds it. The button that says "access" above the button that opens the disc holder constantly flashes. I'm not sure if that has to do with anything. The camcorder will not record anything and it has been like this for a while.

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  • MARK HARTLEY Nov 05, 2007


  • riggy911 Dec 13, 2007

    I can't get the disc out of a Hitachi BX35A - Help Christmas is two weeks away....................

  • nthouston1 Dec 13, 2007

    My Hitachi bx35a has completely locked-up. All it says on the screen is "disc access" but I can not eject the disc or "reset" the camera. HELP!!!

  • blondierda Dec 22, 2007

    Same problem! This is a piece of )(&&*^%&!!!

  • Anonymous Apr 01, 2008

    same fukin problem

  • Anonymous May 07, 2009

    When I turn on the camcorder, the screen displays the phrase "disc access" forever. I tried taking the disc out, but it won't let me open it. The button that says "access" above the button that opens the disc holder flashes at first then stay on. I have the manual, all the cords, everything. The reset button does not release the camera door or reset the camera. Has anyone else been able to solve this problem? If I break the camera for the disk, the camera can not finalize the disk - so it is now, no good. My email is coxstl(at sign) hotmail (dot) com.



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We had the same problem with disc error and the dvd not opening. After reading solution one, my husband tried holding the reset button, after taking of the battery, for about 20-30 sec. and it still didn't work. He tried again, but held the reset button down for just over a minute and we were able to get the dvd out and play our video.

Posted on May 31, 2009

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BEWARE! BEWARE! BEWARE! This recorder work great for a few days but gave me a disk error on the 4th day. I lost everything from that day because it would not finalize the disk. So maybe it was the disk (trying benefit of the doubt). However now it stays stuck on ‘DISK ACCESS’. I called Hitachi and was told I have to go to St Louis to get it fixed. I live in Kansas. I ask to make a complaint and was given the run around. They need to open a file, they asked A LOT of questions regarding my address, full name, numbers, etc (not all actually needed to get an address so I can write a complaint letter. Then I get transferred to a rude woman (I wasn’t even told I was getting transferred) who tells me there are only 6 authorized businesses who can work on the camera because they go through intensive training. This does not change anything about me trying to make a complaint. She said she would make a note of this. HA! I then asked for a confirmation number, she went crazy - assuring me the complaint would be taken care of. (Sure!). She finally gave me a case number. I told her I was going to call back to check if it was really a case number attached to this situation. This pushed her over the edge. The call did not end well and I did call back to find Hitachi’s notes on this situation were few and more about me being a problem instead of the camera. BEWARE!

Posted on May 08, 2009

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Thanks for trying - I tried it and it didn't work. My husband is at the point of taking it apart and hitting the hard switch inside the camera. I am now looking into getting a NEW CAMERA!!!!

Posted on Dec 27, 2007

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You will need to reset the camera. Turn off the camera, unhook the battery or power supply, then press the reset button with a pen for several seconds. This will completely reset the camera and clear the error. I had to do this yesterday with mine. You may want to download a operations manual. That's where I found the answer.

Posted on Dec 26, 2007

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Posted on Jan 02, 2017

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