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I have a Kenmore Elite French Door Bottom Freezer brought on March 25, 2009 and the freezer freezers the heatup and melts everything in a three or four days cycle. The Sear Tech said the problem was because I had it in a deicated surge protected plug. Then he left. What could the problem be because I don't think it is the plug because the other refrigerator was plugged into it for 5 yrs and had no problem.

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  • Refrigerators Master
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If you can find the complete model number like th sample below in photo I will be able to help you better. I think the technician don't know what he is talking about. The truth is when refrigerator have control boards they are sensitive to electrical surge. So his comment does not make sense to me. Control boards are the major reason this problem is happening providing your model has a temp control or mother board.
Send me the model number like in the picture below. You will find the number behind one of the doors or possikly inside the fresh food compartment., Thanks, Sea Breeze

http://servicepartstec.blogspot.com/

http://appliancepartsse.blogspot.com/

I have a Kenmore Elite - c747419.gif

Posted on Apr 16, 2009

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