Question about Xerox DOCUMATE 510 Flatbed Scanner
Help I have put this on 2 different conputers. I can see the connection on my computer. I seem to be connected but can't make it scan through paperport Thanks
Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.
Posted on Aug 21, 2008
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Posted on Jan 02, 2017
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I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.
Well, Printer Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook. You may receive some communication error messages if you are using a "PORT REPLICATOR CABLE"( USB TO PARALLEL connector). The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use mentioned by Panasonic Manufacturer.
Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.
Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.
I hope that this will resolve the issue for you.
You can email me at email@example.com if you need further assistance.
Oct 17, 2007 | BafoTech BAFO BF-1284 Parallel Adapter
Nov 27, 2006 | HP PSC 1510 All-In-One InkJet Printer
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