Question about Ecoquest Fresh Air Air Purifier

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Why do you have to replace the plates in Ecoquest Fresh Air Unit

Why do you have to replace the plates in the ecoquest fresh air unit? They still look good.

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  • j1234b567 Apr 16, 2009

    That's interesting. There are no holes in the plate, no damage, just a screen glued to a plate of some material I'm not aware of. Cleaning, per instructions is simple. So how does it "fill up"?



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They get filled with the **** in the air which they remove for you.

Posted on Apr 16, 2009

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Posted on Jan 02, 2017

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What can I do for two Ecoquest fresh air 2.1 that both flicker on start up?


It doesn't sound fixable in the field. It may be a control panel issue. Contact Vollara (which bought Ecoquest) & get through to tech support. 800-989-2299.

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Did you clean the plate contacts with alcohol? How old is the plate? Is the glue that holds the grid in place turning brown? If it is, it may need to be replaced. Call (336) 499-2505 and ask for free email supplemental cleaning instructions before you do anything else. The instructions may help you solve the problem.

Jun 14, 2012 | Ecoquest Fresh Air Air Purifier

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My EcoQuest Fresh Air unit stopped working. The fuse seems to be good. It will not turn on. Any suggestions?


A common problem with the Fresh Air when they are not cleaned regularly is heat build up, which may cause circuit board failure. There are two processors on the circuit board which burn out. The circuit board can be repaired rather than replaced at a very reasonable cost and one repair facility will guarantee their work for 1 year. Call toll free (336) 499-2505 between 8: 00 AM and 5:00 PM Eastern time and they will gladly help you.

Jun 08, 2012 | Ecoquest Fresh Air Air Purifier

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Is it possible to obtain an owners manual for the Ecoquest Fresh Air-Model Fresh Air 2.0? Intelliair SynAir G? We purchased a used one, biut need manual for proper cleaning instuctions.


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Greg

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Yes it will. But do not run it on ozone mode while you or pets are present.

Mar 05, 2010 | Ecoquest Fresh Air Air Purifier

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Call EcoQuest 1-800-989-2299 to order the part.

Jul 05, 2009 | Ecoquest Fresh Air Air Purifier

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I have a Fresh Air Unit from Ecoquest. The


Hi,

When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com

If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.

Dutch

Apr 16, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Ecoquest fresh air repair


Regardless of unit the purifier plates may need replacement. How are the plates cleaned? Could it be that there is a residue from the cleaning agent present after cleaning? With new plates there is a little oil on the plates to prevent oxidation when in storage or transit. A little rubbing alcohol would do the trick.
Make sure the plates are dry before putting them back into the unit.

If the plates are seated right and clean you should see a faint purple glow on the plates when the unit is on purify.

Let me know if that's the case.

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Fresh air 2.0: Unit cycles on and off.


The problem is dust or moisture on one or more of the circuit boards, in the bottom of the unit. The problem is usually caused by resetting the cleaning reminder without actually cleaning the machine. ;-) It hasn't been difficult for me to solve so far. Remove the filter. Remove the two screws that hold on the plate where the rear switch is located. The wires are long enough that they don't need to be removed from the switch. Use a blow dryer or dry compressed air to blow off the circuit boards. ****Keep your face out of the way!!! Be sure not to get the blow dryer too close or too hot. If you have a Warm setting, use that. Good luck!

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