I have an older HP Deskjet 950c series printer and after I downloaded it onto my computer and try to print the page comes out blank. It sounds like it is trying to print, but nothing is on the page. The ink levels seem okay, and I have tried to print a test page without any luck. I have also rebooted the computer, unplugged the printer and reinstalled the software. Also removed and reinstalled the ink cartridges and calibrated them. It looks like the cartridges don't even touch the page when it trying to print. I'm getting very frustrated, please help.
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Re: Print page comes out blank
If the cartridges are old too this may be a problem. When ink gets old it can clog the cartridges. If they are old replace them with new ones. If they are new ones did you peel the protective covering off before you inserted the cartridges?
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If it will only print the test sheet the printer is not seeing the computer. Check your cable connections and your drivers. Try another USB port on the computer. Go to 'Printers and Faxes' and see if your printer is listed there, if not, install it using the software supplied or look for it in the Windows list. You can also try access the Printer Assistant which comes with HP products and should be there it the software is correctly installed. There is help and support in that as well.
You might be able to use a q-tip with alcohol or acetone to loosen and clean residual ink from the inside and bottom of the black printer cartridge tray--I've even had to use compressed air after loosening the junk after my HP sat for a year. Btw, I'm sure you know this, but the contact pads need to be clean and free of factory tape. I hope this helps.
I think I may have another solution. I remember some time ago going to HP to get an update for my 950c printer. I think I read something that said, "If you do not really need to download this update, don't do it." I downloaded it anyway. I think then I begin to get notices saying when my ink was getting low, usually long before it actually did. I am thinking also, the same software that gave me those readings, also may have read the color cartridge (and possibly also black) may have caused the printer to turn on the blinking resume (orange light). I then deleted the updated software and reinstalled the original software that came with my computer or old application for the printer. I restarted my computer and tried it again. The blinking light did come on at first; then I realized I had not set the printing format to black only. I also disconnected my printer both and module and power for about five minutes. Still not sure since I just did this, but the orange light is not coming on and the printer prints. LOL, I am low on black ink though.
Assuming that you have the correct print drivers and the color is set correctly on your software. Then the issue is often caused by the ink drying and clogging the injectors. Open the lid and remove the ink cartridges, then unplug the printer. Then get a swab or Q tip and using bottled water (do not use tap water). Moisten the swab and wipe the areas on the printer where the ink cartridge contacts the printer. You should see ink on the swab. After you let it completely dry then place the cartridge back in and turn the printer back on. Try to print again. If it is still not printing with the correct colors then you could have a problem with the injector circuitry. At that point it is cheaper to buy a new printer. You can get refurbished ink jet Dell printers at Dell.com under outlet for usually $30-$40 and a one year warranty.