Question about Acer Extensa 4620 Notebook

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System restore When i use the system restore program it will run normal, but when it finished, i will get an error and it will tell me that nothing was changed due to the error. I Have restored my C drive to default, but the problem was not sloved Please help me. Thanks Ken

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Please consult this excellent forum by clicking here and an excellent guide available here, (note tabs for navigation)
If that doesn't lead to a solution, please let us know your operating system and how much free space you have on your c drive. It may be necessary for you to purge the cache of restore points by turning system restore off, rebooting the system, and restarting restore, but you should make sure your system is working properly before you do this.
If you are trying to use system restore to correct a problem, please include some details about what errors you experienced and the actions you have taken to remedy them...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!




Posted on Apr 16, 2009

  • efs_perpends
    efs_perpends Apr 16, 2009

    I can't testify to it, but I experienced a similar problem a few years ago, using Norton Internet Security 2004 or 5, on an XP Home edition system...
    Apparantly Norton keeps its own version of restore files on the hard drive, and limits access to system restore in some way that can cause conflicts...They're afraid some kind of virus or malware could get stored there, a very real concern. But whatever they're doing seems to cause issues.
    You might be able to run SFC scannow to repair your windows system files.
    In the end, I was unable to repair my system restore. (My hard disk space was down to only about 10% or less) and I decided to reinstall the OS on a larger hard drive, which gave me enough space to create restore points to my heart's content. I also started using Eset NOD 32, which is a lot lighter on its use of system resources...
    You could try disconnecting from your internet, disabling Norton (if that's possible), stopping system restore, rebooting, and restarting restore.
    You might take a look at the fragmentation of your hard drive. Also be aware that you should only use one degrag utility, and not switch back and forth, for example, between Norton systemworks and the windows default defrag utility.
    Symantec site might have something to offer, as well. Though I banish the thought of going through all that again...
    Best of luck!


  • efs_perpends
    efs_perpends Apr 16, 2009

    Here is the workaround for your issue, (right where I asked you to look):
    http://aumha.net/viewtopic.php?f=54&...
    Follow the links in that article...


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Hi Ken. Do you get any information with the error?
It could be that the restore partition has become corrupted, possibly due to a virus. If so you will need to boot with an anti-virus disk that has all the new definitions on it.

Did you create a restore disk set? If so you can boot with these and restore your system to default/factory settings, providing that no virus has wormed its way into the boot sector.

I'm sorry I can't be more help, but hope that this at least points you in the right direction.

Posted on Apr 16, 2009

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Posted on Jan 02, 2017

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