Question about Whirlpool Duet GHW9150P Front Load Washer

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Mildew odour from Whirlpool Duet washer.

The odour is persistent. I've tried baking soda, vinegar, tang crystals, they all work temporarily. Is there a permanent fix?

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I've had this problem a couple of times over the years I've had this washer. What caused the odour in my machine was one (or more) of my kids' socks getting stuck in the machine. With the door open, gently reach in and bend the grey rubber door seal back and feel for clothes that have slipped between the drum and the rubber. If there's nothing there and it has been smelling bad for a while, then it's likely that the socks have been sucked into the drain. To clear this without paying a $150 service charge (I did that the first time and watched him fix it in 10 minutes), you'll need to remove the bottom front plate of the washer (there are only three or four Torx -or star head- screws holding it on). Once that plate is off, you'll see a white plastic knob that is the cap of the drain trap. Unscrew the cap and a couple of cups of water will leak out so shove a couple of towels under it beforehand. You should find some long-lost now-rotting socks. The last time I had to do this, I found FOUR socks in there. This also contributes to the 'suds' error message as it prevents proper drainage. I've only had this problem with kids' socks, everything else is too big to get stuck, I guess. Maybe try a laundry bag for the smaller stuff.

Posted on Apr 17, 2009

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