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The outer handle has a spring to return it built into the handle I think, so the fact that it returns does not mean it isn't disconnected inside the door. Time for a shop I think (are the replacement switches really $500? Might check with a parts store instead of dealer to see if they can supply that part.)
Your door locks will not prevent your doors from closing, you should be able to lock the doors by hand and then close them with no problem. Take a look on the car where the door closes there will be a brass rod, this is your striker, it is what holds the door shut. This striker lines up with a latch in the door, the latch is on a spring and when the door is open it should be up, when the door closes the spring closes the latch around the striker. Check to make sure the latch is up, if it is not the door(when you try to close it) will typically bounce back toward you. If the latch is down you maybe able to take a flat head screw driver or prying device and twist the latch back up, this should allow your door to close. If you open the latch and it immediately closes it will need to be replaced. Hope this gets you on the right track.
its a spring that brakes off on the door latch that hooks up to the lock mechanism. it happens all the time, on my car twice. you gotta get any screws you can off door panel and then get tough with it and pull it off. its not easy. but i havent broke mine yet. replace the spring, dont need a whole latch
the spring may have gone in the latch on the door.
close the door and push the handle part by hand to move the latch into the lock more firmly.
to replace the spring or handle assembly remove the screws from the back of the door and prise the front off.