Question about HP Pavilion dv4000 Notebook

1 Answer

HP Pavilion DV4000 laptop screen only showing as 4:3 aspect ratio


I am a technician working on an HP Pavilion DV4000. The problem I have is that the picture is only filling up the top left portion of the screen, (as if it were stuck in some kind of 4:3 aspect ratio as opposed to it's native 16:9 widescreen mode). Even upon boot and in the BIOS. (similar to the way a desktop monitor would have to be adjusted via the buttons on the front of it. I've tried changing any and all settings I could find for video/screen adjustment within Windows XP Home. No luck... Can someon please help me!? Thank you VERY much in advance.

Posted by on

  • Nathan Brown
    Nathan Brown Apr 16, 2009

    Thank you for the suggestion. I have tried everything in the control panel. Including properties for the graphics controller. As I said befor. It is also like this while in BIOS. I'm positive that I have the correct driver because I got it directly from the HP support page.

  • Nathan Brown
    Nathan Brown Apr 16, 2009

    Correct. No effect on the display. However, I have not tried the, "safe mode", method. I will try it, and going to Windows update. Thank you! Lets just hope it works...



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • HP Master
  • 1,996 Answers

Have you changed the resolution?
Go to control panel, display, settings, and make sure the resolution is set to more. Click on the advanced button and choose the tab for graphics or the graphics controller, choose properties, and adjust the screen area.
Please also consult this link recommended setting for HP notebooks. (click here)
If that doesn't do it, is there a possibility that the wrong driver has been installed. You can check the original product specs at hp.

Posted on Apr 16, 2009

  • efs_perpends
    efs_perpends Apr 16, 2009

    When you decrease the resolution does it have no effect on the display? What you're describing is a symptom of the resolution set higher than supported by the monitor... but you already know that.
    Try visiting windows update, run a custom scan and see if they offer any hardware updates for the graphics...
    Possibly you could boot into safe mode, uninstall the graphics drivers and revert to default vga drivers, then boot normal and reinstall the drivers.
    But I haven't seen this problem before...
    Best of luck...

  • efs_perpends
    efs_perpends Apr 17, 2009

    You might take a look at this MS article:
    It could lead you to a solution for that error....



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hello... How can I lock/unlock touchpad in a Pavilion dv4000 with XP? Thank you in advance! S.

there should be a funtion key by ctrl and the start menu button and the f keys ect f1 f2 should show a pic of a touchpad try keeping hold of the fn button and presing that button and yout touchpad should work

Feb 26, 2011 | HP Pavilion dv4000 Notebook

1 Answer

I have a hp pavilion dv4000 laptop but dont have restore disk

The hard disk has died, replace it and reinstall windows using someone's else disk and your key.

Mar 28, 2010 | HP Pavilion dv4000 Notebook

1 Answer

Laptop HP Pavilion dv4000 When i turn on, no video neither on another screen. The sounds are normal. Before this, when the video was working there was strange imperfection on the screen, stranfe lines that...

The problem is due to the GMCH chipset which is used as the vedio controller. I am regretfully say that you have nothing to do unless you are a laptop technician. Nothing is to change yourself inside the system. The chip is fitted on the motherboard itself. It needs special kind of tools such as SMD Rework Station and experience to replace or repair the chip.The service charges varies according to location, service shops and persons. Contact a technician nearby you. Make a reply for this.

Mar 13, 2010 | HP Pavilion dv4000 Notebook

3 Answers


i have acer 4736zg ;that i bought 4 months ago my computer gets heated and shuts down automatically; it works nicely for a week; and gets heated and shut down automatically 3 to 4 times in a day; i am using windows 7 and kapresky anti virus before my computer has windows vista and mcafee antivirus. yesterday my computer showed blue screen death for six times each time i connected net ; i checked the memory status and now its ok but it shutdown for three time in last 12 hours; can u plz help me out

Dec 16, 2009 | Acer Aspire 4720 Notebook

2 Answers

No audio driver for xp

download from hp this driver to your my_documents folder and install the software for the driver... then restart your computer

does this work... solution

or goto start > control panel > system > device manager show up

look at your audio device in the list... does it have a yellow explaination point.. no driver installe

a red mark mean on the audio device means that the sound chip is bad... and you need to ship the board to a repair shop ... or rma the laptop for repair if still under warranty

also go under the bios to be sure the sound is turned on .. there sometimes is an option to turn off the sound functionality

Sep 25, 2009 | HP Pavilion dv4000 Notebook

1 Answer

HP Pavilion dv8000 - touch scroll pad won't work

at the top black rim around the touch pad, there is an orange light showing, press and have it show blue. It will work now.


Please rate this fixya.

Apr 10, 2009 | HP Pavilion dv4000 Notebook

1 Answer

Dv4000 hp pavilion dark screen

Have you replace the lcd inverter? if it works on external monitor, given the screen is new, then it leaves the inverter. Usually in the case of dark screen, it should be the first thing to check/replace.

Apr 07, 2009 | HP Pavilion dv4000 Notebook

1 Answer

Black screen

When you say it turn black, could you try to see that ther are
still picture on it(maybe you've black light problme)...or just completely black .And do your laptop have any activity...say harddisk light still flashing,..etc..

Apr 18, 2008 | HP Pavilion dv4000 Notebook

Not finding what you are looking for?
HP Pavilion dv4000 Notebook Logo

571 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides