Question about Clarity C4230 Cordless Phone

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No dial tone in Clarity C4230 setup

Setting up new Clarity C4230 phone and extra handset, but cannot get dial tone.  Other phones get dial tone on same line, so it's phone setup issue. Even after re-registering main handset to main base,  using register menu and waiting for beep, main handset screen still identifies itself as handset #2.  And re-registered auxiliary handset seems to identify itself as handset # 3 or #4.  Is there any way to "clear," or "reset," all handset registrations, before re-registering them thru normal menu procedure? I'm guessing the I am, for some reason, failing to properly register, match up, each handset to base, resulting in dial tone not coming thru on either. Either than are phone is defective and simply does not pick up dial tone at all? Any suggestions? Thanks.

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  • petermk05 Apr 16, 2009

    Manual offers no troubleshooting help for dial tone problem--except obvious checks of lines, battteries, dial mode, range, etc.  Manual was dowload pdf, and it has no 800 customer service or further useful details.  May have to take phone into a store/shop for help on this. Suspect it's something quite simple, since unit is new. Thanks.

  • sskr_18 May 02, 2009

    I have 2 handsets both displays out of range and i am unable to register also. Is they any way to de-register all handset and register the handsets



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If you can get dial tone with another phone, look into manual for any instructions, usually a toll free number for help. ( BEST ) otherwise take phone back for exchange. may be problem in the board.

Posted on Apr 16, 2009


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