Question about Pentax DSmobile Path-Through Scanner

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DS Mobile 600 scanner won't scan

I just got a DS mobile 600 scanner and it won't feed the paper through. It just makes a loud buzzing sound. The first time I tried it earlier today it was fine but now it will not work. I am certain that there is nothing jammed in the gears.

Any suggestions?

Thanks,

Joel

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Joel, I had the same problem as you. After reading design454's solution, I decided to open up the scanner and see what I could see. There are just 4 tiny screws to deal with, so separating the two halves is quite simple.

There's a system of 4 or 5 white plastic gears that revolve the roller. Within 10 seconds of playing with these, I noticed that one of the tiny plastic gear teeth had broken off and was jamming the gears. After I removed the broken tooth, the gears turned smoothly. Screwed the thing back together, and it worked like new! And all it cost me as a $2 precision screwdriver set.

Posted on Jun 23, 2009

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  • iragersh Jan 12, 2011

    The advice of undoing the screws worked for me too. Tiny philips head required. Same buzzing sound, not feeding. There was some crud on the teeny white gears. Removed the crud, screwed it back together, it works. Hurray!

  • spouses Mar 17, 2011

    This worked for me. After opening the unit I could see that one of the gears was not quite 'in-line' with its mathing gear...I just needed to push it back ito place. It seems that a sharp drop of the scanned may have caused the problem. Works fine now

  • scinofi Jul 05, 2011

    My problem was exactly the same as spouses. One gear was slightly out of place after the scanner traveled by plane in my suitcase. I opened it up, pushed the gear gently, and was back in business. Thanks for the helpful comments. I was at a loss until I saw these posts.

  • Daniel Hochman Mar 12, 2012

    Can you point me to the $2 set you bought? None of mine fit...

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I have 6 of these and there is a white piece of plastic that holds the roller and gears together on the left hand side. I am willing to bet that this piece is cracked allowing just enough play that the gears are binding. I have tried super glue but due to the oil on the parts, I am unable to fix without a complete disassembly. I will post later if I am successful. You might want to look up the "Ambir TravelScan Pro 600" It looks identical and you might find more info with FixYa links there. Good luck.

Posted on Jun 16, 2009

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Thanks! Opened the scanner and pushed the gears around with my finger and screwed it back together. I was skeptical but it worked perfectly. Thank you so much!

Posted on Jan 15, 2012

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I'm having the same issue, but I can't get any of my precision screwdrivers to fit into the whole or to fit into the screws. Can anyone point me to the correct size/type screwdriver?
Thanks,Daniel

Posted on Mar 12, 2012

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