Question about Pentax DSmobile Path-Through Scanner
I just got a DS mobile 600 scanner and it won't feed the paper through. It just makes a loud buzzing sound. The first time I tried it earlier today it was fine but now it will not work. I am certain that there is nothing jammed in the gears.
Joel, I had the same problem as you. After reading design454's solution, I decided to open up the scanner and see what I could see. There are just 4 tiny screws to deal with, so separating the two halves is quite simple.
There's a system of 4 or 5 white plastic gears that revolve the roller. Within 10 seconds of playing with these, I noticed that one of the tiny plastic gear teeth had broken off and was jamming the gears. After I removed the broken tooth, the gears turned smoothly. Screwed the thing back together, and it worked like new! And all it cost me as a $2 precision screwdriver set.
Posted on Jun 23, 2009
I have 6 of these and there is a white piece of plastic that holds the roller and gears together on the left hand side. I am willing to bet that this piece is cracked allowing just enough play that the gears are binding. I have tried super glue but due to the oil on the parts, I am unable to fix without a complete disassembly. I will post later if I am successful. You might want to look up the "Ambir TravelScan Pro 600" It looks identical and you might find more info with FixYa links there. Good luck.
Posted on Jun 16, 2009
Thanks! Opened the scanner and pushed the gears around with my finger and screwed it back together. I was skeptical but it worked perfectly. Thank you so much!
Posted on Jan 15, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 24, 2014 | Brother Industries, Ltd DCP-7020 Laser...
Jul 30, 2014 | HP Scanjet Enterprise 7000 s2 Sheet-feed...
Jun 26, 2013 | Brother DS-600 DS Mobile Portable Scanner
I am a Support Engineer with Xerox Scanners.
E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.
if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.
if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.
if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner
Jun 07, 2012 | Canon imageFORMULA P-150 Personal Document...
Jan 22, 2010 | Pentax DSmobile Path-Through Scanner
Apr 12, 2008 | Office Equipment & Supplies
1,305 people viewed this question
Usually answered in minutes!