Question about Office Equipment & Supplies
There is a snsor inside that is malufucntioning because of the jamed paper, the way it was removed, thus the sensor needs to be replaced, thus you geting this error
Posted on Apr 30, 2009
Paper can jam inside the printer for a number of reasons. Open the cover to the printer and look inside to see if there are any pieces of paper or debris that may be blocking the print path. Be sure to unplug the printer before touching anything internal to avoid electric shock. If there is something blocking the print path, remove it, close the printer, and try printing again. You can also check inside the printer to see if any components have come loose.
Posted on Apr 30, 2009
Did you pull the jammed paper backward to remove it? I'm afraid you've
bent the paper sensor lever. seen one exactly same situation done by a
afraid it's not easy to get to the sensor lever, so......you decide if it's worth sending it for repair.
You might be able to bend the sensor lever back enough to get it going without actually pulling apart the paper feed assembly from the machine.
if you turn the machine around to face it's back and then look into the paper feed tray. the sensor is down the left side passed the roller, but before it gets to those tiny "rolling pins" on the inside of the machine. it's located between the first and the second rolling pins.
to even see it you need to remove the cover around it.
the trickiest part is at the front where you lift the top panel up. you'll see a connecting metal bar between the top panel and the bottom panel. you need to disconnect this bar first in order to remove the cover.
once you get the cover's off, just use a spring hook and a flat head screw driver, one in each hand, to straighten the black sensor lever through the gaps. the proper way is of course to remove the paper feed assembly from the machine. but this is tricky.
the sensor lever should be mounted on a bracket and "swinging" freely. at normal position the top bit, which is flat, should be blocking the center of the u-shape optical sensor mounted next to it.
when paper passes through it, the lever is pushed at the bottom end so that the top flat end moves out of the sensor so that it can see light shining through it. if this is the current position, the printer is going to think that there's a paper jam and hence keep trying to push the paper out. after numerous turn if the sensor still see red it then stop finally and give you a paper jam error.
and i presumed this is the problem you're having ?
the case that I've seen was that the bottom bit of the sensor lever, which should be straight, has been bent backward about 90 degrees and it's sitting on top of the bottom frame. this causes the lever to be permanently "open" at the top end.
BTW is the lever dislodged from the mounting, or worst, has broken hinges?
that sensor lever has to be in faulty condition for the machine to behave the way you described it,especially you said it happened after a paper jam.....unless....it jammed in the first place because the sensor itself or the control board has gone south? not very likely though :)
Hope this helps and thank you for choosing FIXYA
Posted on Apr 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 24, 2010 | Canon PIXMA iP4300 InkJet Photo Printer
Mar 27, 2010 | Canon PIXMA iP4300 InkJet Photo Printer
Dec 12, 2009 | Canon PIXMA iP4300 InkJet Photo Printer
May 20, 2009 | Canon PIXMA MP460 All-In-One InkJet...
May 07, 2009 | Canon PIXMA iP4300 InkJet Photo Printer
Mar 12, 2009 | Canon PIXMA iP4300 InkJet Photo Printer
Apr 22, 2008 | Canon PIXMA MP600 all-In-One InkJet...
52 people viewed this question
Usually answered in minutes!