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My 2 sons have a xbox 360 live one each in bedrooms.1 can sign in and play live,while the other son has problems.sais check connections,i was on 2 mb internet,and upgraded to 10mb and still having problems.dont want to upgrade to the 20mb internet if i dont need it as i have to keep it for a year,thankyou

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  • 32 Answers

Its not an issue with your internet. it sounds like a conflict with the connection to either your wired or wireless router.

Posted on Apr 16, 2009

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My xbox 360 consistently says ea server not connected. We have xbox live.my son cannot play fifa 15 with pals


The EA Games server is not working right now. He will need to play another game or wait until the server is back up. The link I'm posting will give you updates on it.
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Yes, you should be able to create a new XBox Live account for your son.

When you create a new XBox Live account, make sure to edit the date of birth so it is at least 18 years old. This way any and all restrictions on his online gaming experience will be nullified.

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My son has played xBox 360 Live for a year without event. now, however he can no longer access Live. the message is something like "cannot access network". we've tried rebooting, turning...


Have you paid the subscription fee for XBox live?

Have you tried clicking on Test Connection when you sign in? This may tell you the problem you're experiencing.
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Aug 23, 2011 | Video Game Consoles & Games

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I have a Xbox 360 Elite with a Xbox 360 Wireless N Networking Adapter attached. Whenever my son plays a game while connected to the home wireless network, no one else in the house can use the Internet...


If other devices can connect once your son is off then it might not be a problem with a router. Try connecting the xbox VIA WI-FI. If the problem persits i would contact your ISP.

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My son has an xbox 360 with an xbox Live account it works fine except when he tries to go online from his friends houses apparently it comes up There's a problem with the credentials your using to sign in...


Hi. This must be the router password that xbox is trying to connect. Your home routers password is basically saved to your xbox logon credentials. If the xbox will connect to another wireless router and sees that the password he knows is not the password that was save inside the console then you will be getting that error message. Solution is type the password of your sons friends router then this will solve the issue.

Sep 07, 2010 | Microsoft Xbox 360 Console

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Paid a years on xbox360 gold membership for my son, xbox is connected to live. I am connected for first month free but my son can not get connected.


Your son's xbox live account might have no permission to access online xbox gaming, to be able to check and correct this problem try following this steps:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Xbox LIVE Controls.
  3. Sign in using the e-mail address and password you used when you set up your child's Xbox LIVE account.
  4. Select Online Gameplay, Xbox 360 Online Games.
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Jun 10, 2010 | EA Sports Video Game Consoles & Games

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My wireless computer will not work while son uses xbox live


It seems as if somehow you assigned the 360 to the same IP address as your wireless router. On any of the devices attempt to release the current IP and grab a new one.

Mar 11, 2010 | Microsoft Xbox 360 Elite Console

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(2) xbox 360's in same home; 1 wireless adapter, other ethernet


you need to assign a static ip address to each inside your router they are more than likely using the same ip address

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My son saved money and bought a Xbox 360 Arcade. He did not realize that he could not play his xbox games on his new system. Is there an upgrade to allow old xbox games to be played on on the xbox 360


Some game are compatible with the new xbox 360. They are called backwards compatible and you do need to flash upgrade the OS on the new xbox 360 system.

You need to go to the xbox website and go to support and download the flash update then burn it to disk and put it on the xbox to update the software. Again not all old games are compatible with the new xbox system. If your buying used games like I do make sure it says bc next to the title before buying them.
Here is the link to the upgrade

http://www.xbox.com/en-US/games/backwardscompatibility.htm

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Cant sign at xboxlive


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follow this link to make sure you are in one of the capture regions for live
http://www.xbox.com/en-US/live/countries.htm

Apr 24, 2009 | Microsoft Xbox 360 Console

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