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Faxes are hard to read - they're smeared with ink all over.

The fax copies are smeared with black ink making them illegible. What could be hte problem?

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Sounds like a fuser issue. Check the owner's manual to see if this device has a fuser. If so, try replacing it. If not, next step may be the drum.

Posted on Apr 16, 2009

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Why are all my incoming faxes all black pages?? Is it my fax or the senders? Very hard on the ink cartridge


hard to determine the problem without any make/model of your fax machine. However I would begin by looking at the fax contrast and darkness settings, they are likely cranked to the dark side. If you cannot find these settings or this doesnt help. post your make/model information. I don't believe this should affect sending faxes, its likely just a print / contrast setting for received faxes.

Aug 29, 2010 | Office Equipment & Supplies

1 Answer

PROBLEMS WITH CLARITY OF INCOMING FAXES /BLACK STREAKS DOWN ENTIRE PAGE/VERY HARD TO READ SOME OF THE INCOMING FAXES.RECENTLY REPLACED DRUM AND TONER/WHAT WOULD BE CAUSING THIS PROBLEM?


First, make a copy of something to determine if your machine is at fault.

Move the blue slider on the drum cartridge back and forth 10 times.

Oct 01, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Dell 962 prints fine - copies, scans and faxes are illegible


That is a sound approach you offer because, 1.) Cleaning the Carts. usually solves streaking, 2.) Cleaning the strip on the read glass fixes lines on the scanned images, 3.) You may have a saturation of ink inside the conveyance rollers that is soaking everything. You don't want to know how hard it is to get all the ink out of a wet printer. Replace it, save the hassle.

Jul 15, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I can receive faxes but when I send them they are illegible.


make sure glass is totally clean and pad is clean, also could be an issue with your scanner bulb

Feb 04, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

There are verticle lines when faxing, copying, and scanning.


This print defect can be caused by a foreign object or substance on the outside of the scanner assembly, usually located on the plastic cover that the paper passes over.

Feb 04, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I Need to Print


Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

Nov 26, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

All faxes sent have a dark black line going down the lenth of the


There is something on your scan glass that is blocking the light. If you open your ADF ( where you put the paper in to scan) like you are removing a jam there will be a long piece of glass. If you look at that glass there is probably dirt, ink smear, or whiteout smear on it. Clean that glass and try to copy a page. This should fix your problem.
Hope this helps.

Nov 21, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Cannot get a good copy of a fax


Use ony GENUINE HP ink cartidges.

Look inside to make sure there are no scraps of paper that the paper is scraping against on the way out.

Mar 12, 2008 | HP 1040 Plain Paper Inkjet Fax

1 Answer

BLACK INK LINES ON INCOMING FAXES KX-FL511


It's time to change NEW DRUM UNIT..and that's why your Toner will Not Last Longer because unnecessary toner (the black lines) will be on the copy every time the fax comes or you make a copy.

Oct 01, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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