My mp3 player wont play...its dead (by 2 users)
posted by jen0301 on Sep 15, 2007
I cant get it to pick up on my computer much less get it to turn on. It worked fine yesterday? I have uploaded the update for it and I cant get that to work because my computer cant find it....HELP!
1 Other User Has The Same Problem
Comment by Guest, posted on May 31, 2008
Same problem: it worked OK, and was still half charged when I switched off, then a couple of hours later, didn't do a thing, and wasn't seen on 2 PCs: dead as a dodo. I've only been using it, infrequently, for 3 months...
Best Solution
posted on Jan 24, 2008
WizIf you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
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