Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen vision m - dead

My son purchased this from a garage sale and it seemed to work fine. the battery went dead and we purchased a dynex adapter to charge it and the vision will not do anything. there is no charging icon or anything. we have tried to charge it through the wall outlet and the usb port on the back of the computer. Is there anything we can do or did my son get taken at the garage sale. Any help would be gratly appreciated, Thanks, Gen

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Sounds like its dead. Which could just mean the motherboard is shot and needs to be replaced. Hard to tell when it doesn't respond at all. You'll need to either take it apart and replace the motherboard, or send it to a technician who can. There is a chance though that the zen is too far gone to fix. 50% of the time, when a zen won't even power on when connected to a power source, its too far gone to fix.

Posted on Sep 18, 2007

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1 Answer

I just purchased a Creative Zen Vision M on eBay. It is the 5th one I have purchased - mainly because I really liked mine and purchased one for my daughter, son and stepson. Unfortunately, my son had his...
Hello,

To the support page for Zen Vision M:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_14331,VARSET=CategoryID:213

The device can be in totally MSC connection mode, seeing the player as a removable disk. Check the setting on the player:
See the small user guide (1.4 MB) on page 20: http://files2.europe.creative.com/manualdn/Manuals/TSD/9604/0x36469568/Zen%20Vision%20M%20User%20Guide%20English.pdf
When the amount of disk space in the removable disk mode is set to its highest capacity, there will be no memory left for the player using the Creative software program on the computer to put media on the device.

Decrease the amount of hard disk space to minimum, to recover memory for transferring media with the media software.


When the procedure above gives no result, reinstall the firmware. Have a download from the support page mentioned above (Europe).
Outside Europe: access the support page from your country for the required firmware.

When more help is needed, just post a comment.

Nov 23, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative zen works when plugged in but doesnt charge
Your battery could be worn out and need replaced. You can find a replacement battery on google and dis-assembly instructions here http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

Jun 25, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen won't turn on
had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Erm....
Hi there, you need to purchase the accessory which has the usb 2.0, DC in and A/V out on it. This is the accessory that allows you to plug your Zen into the TV to play the movies.

May 30, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative ZEN Vision M
Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Vision M- battery?
need a new battery,warranty doe not cover this you could try an ac charger they do seem to work better. yes it could be because of the cold.

Feb 07, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

No power or lights
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 04, 2008 | Creative Labs ZEN Vision:M Digital Media...

22 Answers

Creative zen vision won't turn on
Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative not charging
there seems to be a problem with the batteries for the Zen. I have just sent mine in for warranty work as it will work if you have it plugged into an AC adapter but it won't work as soon as it's unplugged even after charging all night. The USB will not charge it either. Creative has sent a replacement unit, but there is a serious problem with the battery.

Dec 24, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen vision M wont dock
Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Oct 08, 2007 | Creative Labs ZEN Vision:M Digital Media...

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I just purchased a Creative Zen Vision M on eBay. It is the 5th one I have purchased - mainly because I really liked mine and purchased one for my daughter, son and stepson. Unfortunately, my son had his...

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