I have Sky broadband but cannot connect my itouch. It picks up the sky but asks for a password.... I'm not very computer literate so if you know the answer can I have it in 'mickey mouse' please? Thanks

HI,

Contact Sky here https://contactus.sky.com/uk

Try this http://help.sky.com/broadband/set-up-sky-broadband/connect-to-your-wireless-network

is that a sky broadband usb? you have to install the program for it.
it has a connection manager so that can connect to their services.

Hiya Gina, The mysterious code you say you can't find, I think this is the Admin password, Usually found on the back of the router. The first number you entered was most likely to be the wireless key. If you can't find the admin password on your router, then look through your paperwork from Sky. Failing that give Sky a call. They will transfer you to their broadband help department who should tell you your admin password. You will then have to create a new one once your up and running.
Really hope this helps you. x

LJ.

check connection to the main router

Encryption code is the password or the security key for the wireless network.

Access the router's built-in web-interface,
and check that the ID/password that you configured into the router are the values that your Internet Service Provider (SKY) gave you.

What is the name of the file you are trying to open?

I'm not into hacking what I cannot find on ISP's sites

From what I can gather from the Sky Broadband site reading the manual installation procedures -- the process is pretty much automatic when it comes to installing their equipment leaving no clues as to how they configure it. What is the model if the Belkin router? Options probably exist to attach your device to theirs either as a router (establishing a second network behind theirs) or an access point joining as a member of their network - meaning there would would be two wireless networks in either case in the house (as there are no indications I have found on the site that the provided the sky router can be configured in any way such as turning off wireless). At least according to the documentation the sky router's wireless is running WPA-PSK security / encryption which is good -- and the documentation for attaching non-sky wireless adapters appears to be documented here.

Sky Setup