Question about OEM Systems PIXMA iP3300 Photo Printer
My new Canon ip3300 will print once after a reboot. the second print job waits..."port in use please wait" is the message. this is a USB printer. I have tried both the USB ports in the back and the front of the HP PC. bob.
Can you advise which operating system you are using? Assuming 32bit windows: Unplug the printer from the USB and try deleting the printer from the printers folder. Then download the latest driver from the Canon web site. Once you have you have it, in the control panel go to SYSTEM and into HARDWARE tab and then DEVICE MANAGER. Look under UNIVESAL SERIAL BUS CONTROLLERS and check that there are NO yellow symbols. If there are yellow symbols you need to remove the offending item from the list (making a note of it's description) and then reboot your machine. When it comes back up it should advise that new hardware has been found and go through the process of installing the drivers. You can now go the manufacturers web site and download the USB controller driver for your device. If the file is a zip extract it to a folder on your PC. When it asks if it can go online to find a suitable driver, let it do so and you can also specify a location for it look (where you extracted the download above) Once it finds the driver required and has finished installing it, reboot your system and then install the printer driver you just downloaded. Hopefully this will get you back on the go. If you have a windows 64 bit system I'm afraid you are on your own. 64 bit drivers that work are very hard to come by. Let us know if this is any use to you, if not we may more to offer.
Posted on Sep 16, 2007
Tips for a great answer:
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
that doesn't help, try the steps below:
Disconnect the printer from your computer.
Re-brick your printer. Pull out the power supply,
black box where the power cord is plugged in at the back of the printer, and
put it back after 30 seconds.
On your computer, go to Control Panel > Printers and Faxes.
Delete the Lexmark print object.
Reboot your pc.
When your pc turns on, reconnect the printer.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list, then try to print a document again to verify that the problem is fixed.
may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/nb3gkh.
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
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