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Nortel T7316E need to reset all the password

I am new to this office, the previous person who used to use this phone have just left without leaving anything. I need help please.... My telephone is Nortel T7316E I have to reset all the password
My telephone that has three (3) softkeys under the LCD Window Display. 
I try to reset the mailbox password 1. I hit the FEATURE 985 (display shows "VM:751" OK)  2. I press Feature 983, display will shows "log:" then "QUIT  RETRY  OK" underneath the "log:" 3. I enter 1020000 (3digit extention) 4. press OK 5. "Pswrd:" "RETRY OK" shows in the display 6. there is no "SELECT" at all
could someone help me please..... I dont dont know the mailbox password, log password, and admin password. im so confused and desperate here. please help

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  • 5 more comments 
  • cumnkisme Apr 26, 2009

    wow!!!
    it indeed works! 2 thumbs up!
    thank you very much
    thank you thank you
    no pain in the *** now

  • holyday May 15, 2009

    please, help me i have the same problem, but this solution is not working for me phone T7316E

  • Paula
    Paula Dec 02, 2013

    I have been trying to access my lycos mailbox but the noted password won't work. HELP!

  • Yesenia Lopez
    Yesenia Lopez May 28, 2014

    Feature 983

  • Yesenia Lopez
    Yesenia Lopez May 28, 2014

    Feature 983 then enter 738662 as log and 266344 as password. then mlbox and enter mailbox number and then change and reset under password...password reset will be 0000 then exit and go to mailbox

  • Yesenia Lopez
    Yesenia Lopez May 28, 2014

    How to Change a Mailbox Password 1. To access the voice mail system press Feature.

  • Yesenia Lopez
    Yesenia Lopez May 28, 2014

    How to Change a Mailbox Password 1. To access the voice mail system press Feature.2. Press 9 8 3.

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  • 192 Answers

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

Posted on Apr 24, 2009

  • 2 more comments 
  • ynotphone
    ynotphone Apr 24, 2009

    By the way ~ cute name!



    After you change the password; and get back into the mailbox, press 8 to make changes to the: user name, password, greeting.

  • Lyndsay D
    Lyndsay D Jan 17, 2014

    wow and wow!!!!!!!!

  • Lyndsay D
    Lyndsay D Jan 17, 2014

    Add a CommentI have been looking for solutions for almost 2 weeks - and NOTHING worked - and I stumbled on your post - and it worked!!!!!!!! I can't tell you how grateful I am that you took the time to share. Hope you have an awesome life!

  • Yesenia Lopez
    Yesenia Lopez May 28, 2014

    I am extremely GREATFUL! I cant believe I finally got this resoved. I didnt spend weeks but I spent about 2 hours searching! only answer that actually worked!

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3 Answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

Apr 25, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

Unlock Nortel t7316e voice mail. when i try to get into my voice mail and after entering my password, th ephone displays "mail box locked contact admin. i am admin and do not how to unlock. I have...


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you the extension of the phone you are using.

Mar 15, 2011 | Nortel T7316E 2-Line Corded Phone

1 Answer

How do you turn the ringer back on a T7316E Nortel phone? We have several phones that do not ring, we need the feature code to hear the ringing


MANY TIME A PERSON DIALS WITHOUT REALIZING THAT THE ACCEPTANCE CODE NEEDS TO BE INSERTED FIRST THE Nortel T7316E?...If you want to temporarily turn them off use do not disturb (feature 85, feature #85 to turn Do Not Distrub off) Turning off the ringing permanently will require you to program the set. Programming is done on M7310, ...regards John








Mar 14, 2011 | NorStar T7316E Corded Phone

1 Answer

Why wont red Message light on my Nortel Phone


more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s that left the message left multiple messages. in that case repeat the procedure til all messages are canceled

Jan 13, 2010 | Nortel T7316E 2-Line Corded Phone

1 Answer

How to get voicemail from another phone nortel 7316e I am trying to get my office messaged from my cell.


If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.

Nov 02, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

I NEED HELP RESETTING VM PASSWORD


Are you trying to enter the VM system by using FEATURE983?

When you have 3 digit extensions, you need to use 102 like you have tried. The password part of the login is the 0000. Someone must have changed it from the default 0000 to something else. Try 102**** where the **** is some other common password that you might use such as 1111, 2222, 1234 or others like that.

Jul 24, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

1020000 no longer works


it's really simple.
enter Feature 985 then 9 and spell out RESETSMPSWD (73738767793) and then YES. That's it. it should go back to the original one. if your extension are 3 digits should be 1020000 and so on.
hope it works for you.

Jul 20, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

T7316E Voicemail Password Issues


Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)

Jul 09, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

Nortel T7316e need to change extention # on phone


You can go to any T7316e phone and do this , press feature 983 when you see log on the screen enter 102 0000 to log on with or 12 0000 this is the default admin password for the voice mail system . it depends if you have a 3digit extension of 2 digit . when you get in you will see three options on the screen above the three buttons , from left to right it will be mbox aa and other press the mbox button then it will give you three more options again from left to right they will be add delete and change press change , it will ask for the extension number , enter the number of your extension . the thing it will ask you is if you want to reset the password , press yes and the press the the red rels button your password is now reset to 0000 . good luck .

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1 Answer

How to remove the old corporate greeting in T7316 Nortel?


Press Feature 983 enter admin password
press AA
press Grtg
press Grtg again
press 1 then ok.
Greeting 1 is usually for day and 2 is usually for night depending on the tech who set it up.

May 17, 2009 | Nortel T7316E 2-Line Corded Phone

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