Hour glass the hour glass won't go off my mp4 player

I have had 3 try this turn off your mp4 player and recharge it for 6 or maor hours so it fully charged. Then with it switched off get at good hair dryer and heat for one minute untill its very hot but dont melt it. then switch it on have your computor ready to back up your MP4 player and also remove MEMORY HACK search the net its simple to do and takes the stress for the small cpu witch is why it froze DO NOT SWITCH OFF the player use only centre button to do this and it will come on again. hope this helps

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Hi.is anyone please can help me this problem i got week ago mp4 digital player from china after couple our it freeze.