Question about T-Mobile Sidekick II

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Problems the keyboard needs to be repaired.

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  • Hershey_6 May 07, 2008

    the "w" came off and the keyboard is popping up how can i fix it?

  • Anonymous Jul 06, 2008

    i think my key board needs more glue

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Mine too

Posted on Sep 28, 2007

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6ya6ya
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SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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You may be able to get it repaired under warranty.

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No, keyboards are not repairable in that manner. You need to reboot to safe mode and see if the problem is gone or check the device manager for errors related to the keyboard.

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If the new keyboard is behaving same, then try to plug in an external keyboard to see if that works okay. You can use any USB keyboard. If this keyboard works, you have a hardware problem and need repair from Sony Support.
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Lost and cannot regain connection between keyboard and transmitter


If the mouse is still working and only the keyboard is having a problem, then there's no problem with the transmitter.

Here's what you need to do:

1. Try to replace the batteries with fresh ones.
2. Briefly press the connect button on the receiver (if there is), and then press the connect button on the keyboard for 5 seconds.

If same problem occur, hold down both connect buttons (on the transmitter and on the keyboard) at the same time for 5 seconds, then release it.

If nothing happens, then you need to send the keyboard and transmitter to the manufacturer for repair. There's a hardware defect on the keyboard.

Thank you and good luck!

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1 Answer

My optical mouse is working but not my keyboard


If all of the keys on your keyboard is not responding, then there's no connection between the keyboard and the wireless receiver.

1. Change the battery of the keyboard.
2. Make sure that the keyboard is ON.
3. Try connecting the wireless receiver into other USB ports of the computer. If same problem occurs...
4. Connect the wireless receiver into another computer to make sure that the problem is the keyboard and not the USB ports of the computer.

Otherwise, you may contact the manufacturer of the keyboard to verify if there's an additional driver that you need to install or if the keyboard needs repair.

Have a great day!

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After doing a repair on windows xp, keyboard is


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Reply back if you have anymore problems.

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1 Answer

Keys stop working


Sorry to inform you but the keyboard needs repair. I've been a wireless keyboards and mice user for years. I've been to this problem before. First I thought it was just the battery or the wireless dongle, until I sent the keyboard to the manufacturer for repair.

I would suggest to contact the manufacturer for repair if the keyboard is still under the warranty.

Have a great day!

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