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Brother MFC8840D only 4 rings before fax pickup?

Our MFC-8840D has been lovely for print/copy, but I'm now trying to make it our fax machine. It shows only 4 rings as the max before auto-fax-pickup, but my answering machine needs those 4 rings before *it* picks up. Any way to circumvent the 4 ring max on the 8840? I can't reset the answering machine to 2 rings (it's only other option) because we'll never be able to get to the phone in time! Thanks.

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Yes, I know that from the manual ... that's why I'm asking if there's an undocumented way to circumvent the 4 ring max on the fax machine. I guess there's not one that you know of, huh? The other faxes I've used had a 5 or 6 ring setting, but this one maxes out at 4 rings, which isn't helpful. -di

Posted on Sep 16, 2007

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The TAD (TELPHONE ANSWERING DEVICE) must answer within four rings (the recommended setting is two rings). The MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ?handshake?. message. do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

Posted on Sep 16, 2007

  • Henry White Sep 16, 2007

    THIS IS ALL ON THE USER MANUAL

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1 Answer

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To begin troubleshoot,you should set the machine to basic Fax/Tel mode only.
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