Question about HP Photosmart C3180 All-In-One InkJet Printer

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I have a HP Photosmart C5180 printer. It is not printing purple-instead what comes out is blue. I have done a print test report and it showed the Light magenta and magenta with missing bars and streaks. I replaced the cartridges and a similar print report came out. I ran a Clean Printhead option. Again I ran a print report and the Light Magenta and magenta slightly improved. Now printing anything comes out with faint lines running across. Please help. L Shaw

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  • loumills89 Apr 20, 2009

    Brilliant advice. My colour is fine again.
    Thanks for commenting.
    Lou Mills

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If your color improved slightly when running the printhead option then doing more should help get better results. Sometime the printheads get really dirty/clogged and running the cleaning option more then once is needed.

If you get a slight line running across the page (from left to right) usually the indicates dust build up on the printhead or ink carriage. The dust acts as a paint brush being dragged across your paper as the carriage moves across the page during printing. You can clean the bottom of the carriage with a Q-tip or purchase some cleaning paper for your printer.

Posted on Apr 19, 2009

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