Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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I have a cold freezer/warm fridge problem

I found the instruction on running the tests at the bottom of the fridge and ran service test for freezer fan. Display did not show ON/OFF but instead showed some numbers (13.2 and 15, or something like that...) Did not find evaporator fan, wondering if they are the same thing. Is that a sign that it is broken and is the freezer fan and evaporator fan the same thing? PLEASE, HELP!

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Re: i have a cold freezer/warm fridge problem

Hi, Yes, They are the same thing. Can you hear the fan motor running in the freezer? If not it probably needs replaced. Some units shut the fan off by a door switch. If its not running when the door is closed, it could be the door switch. If the fan is ok, make sure the thermostat is set right. Sometimes something in the frige gets bumped against it and it will get moved. NOTE: Allow aprox 12-24 hours for changes in thermostat settings to take full effect. If this all checks out ok I would suspect the defrost timer. Remove everything and place in coolers or another refrigerator. Unplug the refrigerator. With doors open let it sit for aprox 6 hrs. A fan blowing into the freezer section will help. Plug back in and see if it works good again. If it works good for a couple of days and problem returns, Replace the defrost timer. Hope this helps. kstfas

Posted on Sep 24, 2007

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If you decide you need service!

Here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505

How old is the appliance?
If the appliance is 10 years old or more you may not be advisable to put good money into bad! New appliances are so much more efficient today that they can save you a lot of money in energy!!!!

You will be fine
Bless You ngafm1

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If you found this helpful please Vote. Good Luck!

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