Question about Dell Latitude D600 Notebook

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Computer is logging off as soon as it logs on -tried the f8 suggestions - didnt work - cant reinstall windows xp computer came from dell with it already installed - it just stays on the sign in page and wont do anything else

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Hi,

I have run into this problem several times, and regrettably I haven't figured out how to fix it without reinstalling Windows. If it came pre-installed did Dell give you any recovery discs? They're the only manufacturer I know that still packages even their new machines with discs, rather then making you make your own.

If you don't have the discs then I can think of two other options. First would be to call Dell and order some new discs (you want their "Parts Sales" department...they played telephone pong with me for hours, I never did get my discs).

Second, try a local computer repair shop. Most times (if they're good at their job) they'll have spare OEM discs that can be used to reinstall Windows using the key that would be on a sticker on the side of your case.

Sorry I couldn't be of more help. Best of luck :)

Posted on Apr 16, 2009

  • Brendan Rose
    Brendan Rose Apr 16, 2009

    I just wanted to clarify about my above comment, I didn't mean any offense to anyone with the "if they're good at their job" remark. I more meant "if they're prepared". I've lost count of how many times I've had to use my OEM discs for recovering computers with no manufacturer discs.


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When istart the computer cant log in ,eventhough my user name and password is correct


A log-on loop on your Windows XP computer is a difficult situation where the computer never completes its boot cycle, restarting intermittently ad nauseam.


This issue indicates a major problem with the boot functionality of your XP system.

Restore the computer to working order by utilizing the repair and restoration utility on your XP system disk.

Insert the XP disk into the computer.


Restart the computer.

Press any key when prompted to boot from the disk.

Press "Enter" at the first screen and "F8" at the license terms.


Highlight the drive containing XP and press "R," repairing the operating system boot files and removing the log-on loop.

or

Windows XP sometimes has a glitch when you are logging in to your user account in order to boot the operating system.

The glitch logs you in and then logs you off the account.


This problem is usually caused by one of the programs that load during the computer's start-up.

Fixing this issue is a matter of ensuring that whatever program is causing the problem doesn't start up as soon as you start your computer.

or


Power on the computer and allow it to get to the user logon page normally.

There is no need to start up the computer in "safe mode."


Click the user who is having the issue and type in the user's password if one is set up.

Press and hold the "shift" button on your computer keyboard as soon as you see the tool bar load up at the bottom of the screen but before any other program has a chance to do so.


This stops any "Startup" program from running and logging you off.


Right-click the "Start" button on the bottom left of your screen.


Select "Explore" from the menu that appears.


Double-click "Programs" from the list on the left side of the window that pops up.


Double-click "Startup."


Select all the files inside the "Startup" folder by dragging a box over them.


Right-click anywhere on the selected files.


Select "Delete" to delete those files.


Note that deleting the programs from the "Startup" folder does not delete them from your computer.


All this does is make it so that these programs no longer start as your computer is starting so that any error in the running of the programs doesn't interfere with logging in to your account.


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When your computer is starting up, hold down the F8 key. This will bring you to a black screen with white text. Use the arrow keys to highlight "Safe Mode" and then hit enter. This will boot the computer into Safe Mode, which will look normal except the resolution will be very low. Log in as the Administrator (should have a blank password). Once logged in, open the Control Panel, then User accounts, then reset the password or whatever user you want. Reboot the machine to get back into normal mode.

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The computer would show you advanced boot options.. select "Safe mode" from the list.
When it asks for Administrator's password, leave the password blank and hit enter .. If you have not set any password for the safemode (normally many users don't) then it would log you on and you can go to the control panel and reset the administrator's password or you can even create a new user profile.
Once you complete the above process, restart the computer and let it boot normally.
Now try logging in with the new password or the new user account that you might have created while in the safe mode.

Let me know if that works for you. All the best.
And yes, Do not forget to rate this solution :)

Regards,
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You can try logging in as administrator.  As the computer starts up press 'F8' to get into the boot options and select 'Safe Mode with Networking".  Click on the administrator login, the password is blank unless you set one during installation.  Once in windows you can modify the user accounts in control panel.
Note:  If you have never used "F8" to get to the boot menu before the timing is a bit tricky.  If you see the windows logo you are too late. Try pressing "F8" several times instead of just holding it down

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Assuming Windows XP.

Boot into safe mode. Do so by pressing 'F8' a few times just as the computer begins to boot up (right before the Windows screen)

Once in safe mode, click on administrator (or type it in as the username if it doesn't come up with the welcome screen). It shouldn't, by default, have a password if it is XP Home.

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