Question about Ecoquest Fresh Air Air Purifier

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I have a Fresh Air Unit from Ecoquest. The

I have a Fresh Air Unit from Ecoquest. The message says to replace "plate". Was wondering why I would have to do this as it looks fine?

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Call toll free 1-877-710-0057 between 8: 00 AM and 5:00 PM Eastern time and they will gladly help you.

Posted on Jun 06, 2009

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Hi,

When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com

If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.

Dutch

Posted on May 07, 2009

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SOURCE: why do you have to replace the plates in Ecoquest Fresh Air Unit

They get filled with the **** in the air which they remove for you.

Posted on Apr 16, 2009

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Congratulations! You did better than many dealers!

Hopefully, the answer to your problem is far easier than replacing the clip!

On the right side of the front panel, among the manual controls, there is a tiny little "reset" button. While the machine is running, press that button.

Then, turn the machine completely off for a few minutes, and then power it up again. Hopefully, that will take care of the message.

If not, inspect the plate. Are there any defects or lint particles? Check the placement of the plate. Is it inserted in the tracks, both top and bottom? Are the metal contact fingers pressing firmly on the metal screen portion of the plate?

If this still doesn't take care of the message, there is something wrong with the wiring, plate, or contacts, or the computer is malfunctioning! Call Vollara (new name for EcoQuest) customer service 800-989-2299 and ask for repairs. Someone there may also have suggestions, before you go to the trouble of sending in the machine. Use #16618 if you need a referral number.

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That corrosion is oxidation for the lug connecting the grid plate.Metal contact fingers make contact on the plates metal grids.The same corrosion exists on those metal contact fingers and the plate itself. Clean the fingers,ensure good connections as the other wire connector spade for the other contact finger is probably compromised. You might de-oxidize the plate by soaking in pure white ammonia.At any rate,I agree about the quality of the machines and you might be faced with a small parts order from eco-quest.Do include the plate, a bulb and the bulb starter. I run 5 of these in a commercial setting and they are fairly enjoyable to work on.

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Call toll free 1-877-710-0057 and they will gladly help you.

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They get filled with the **** in the air which they remove for you.

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Hi Wayne, glad to hear it's working again. Sometimes turning it off and let it sit for a while does clear some of the problems weird enough.

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Regardless of unit the purifier plates may need replacement. How are the plates cleaned? Could it be that there is a residue from the cleaning agent present after cleaning? With new plates there is a little oil on the plates to prevent oxidation when in storage or transit. A little rubbing alcohol would do the trick.
Make sure the plates are dry before putting them back into the unit.

If the plates are seated right and clean you should see a faint purple glow on the plates when the unit is on purify.

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Pat,
the circuit board might be the issue here. There is another possibility.

Sometimes the contacts that connect to the place do not make good contact. You can try to carefully bend the contacts after removing the plate to create a tighter fit. Be careful not to move/force the little bar where the contacts are connected to.

Cleaning the contacts with denaturalized alcohol might work too.

Hope this helps!

Eric

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