Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

3 Answers

Laptop usb hard disk

I recently got a western digital laptop hard disk , used one, all pepped up in a usb case.It's been almost a week now and it was fine.just a couple of seconds back my comp acted weird so i shut it after restarting it, my comp doesnt recognize the usb hard disk and there is a constant ticking noise coming from it accompanied with blipping of the led

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 1 Answer
Re: laptop usb hard disk

I've had this problem many times with external SATA hard drive plugged into the usb. My 120gig hard drive takes significant power to operate it. On laptops with a long cable to the usb, I get the Tick tick tick sound and the light flash in concert with the ticking. On laptops with short cables to the usb, the hard drive works. On one desk top, the hard drive doesn't work on the front usb but does on the rear because the rear has no cables. The usb comes off the motherboard. Conclusion? Most likely a voltage problem from longer than usual cables from the motherboard to the usb. One solution is plug the hard drive in the rear usb. Another solution is buy a more expensive cable linking the hard drive to the usb. Or buy a shorter cable. More expensive cable may have thicker wires that won't resist the current. But I do not believe for a minute that the hard drive is faulty. I've seen it too many times and it has never been a faulty hard drive.

Posted on Jul 22, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has answered 200 questions.

  • Expert
  • 254 Answers
Re: laptop usb hard disk

This doesn't sound good. Strange clicking/ticking noises as described may well indicate the drive is bad. Here is what I'd do: Take the USB drive case apart, check the interface cabling to the drive, and try it again. If it still doesn't work, try removing the drive and installing it in a desktop computer as a slave drive. I've only had one of these USB connected drive assemblies apart, but that one used a drive with a standard 40 position ribbon cable interface, the same as what is used on pre-SATA desktop systems. If the drive still doesn't work, you can't access it, check your BIOS settings, etc. Problems still, download the Western Digital drive diagnostic softward and use it to check drive for errors.

Posted on Sep 17, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: laptop usb hard disk

I got hammer storage external of 320GB capacity. suddenly it is not detected by my pc and some ticking sound is coming from my external hard disk

Posted on Nov 21, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Using Western Digital Hard Drive as External Hard Drive Problems

OK! First of all try to disconnect all usb's from neighbouring usb ports as they might be using up too much current resulting in your HD not having enough power to be powered up properly! Also, try to use a different usb port.

If all these fail, please use a voltmeter (if any available...) to check if your devices actually function...

Hope this helps! If not, please report back!

Mar 29, 2014 | Western Digital Hard Drives

1 Answer

My Western Digital 1.5TB hard drive USB connection fell off, so the guys in my IT department at my school took off the case and put it into one of those docking stations, but it did not work. Can I ju

The case can be replaced by any generic replacement case. If your schools IT guys hooked it up to an hard drive bay and saw nothing then chances are the disk is damaged and needs to be recovered using recovery software such as Recouva
Rosewill RX35 AT SU BLK Aluminum 3 5 Black USB 2 0 External Enclosure... Recuva Undelete Unerase File and Disk Recovery Free Download

Mar 25, 2014 | Western Digital Hard Drives

1 Answer

Have brought a new external hard drive for my laptop, i've plugged it in and the system sain it was installed successfully but its not showing in my computer have tryed restarting a few times, i've...

If you are using a usb hub disconnect it completely and try connecting your Western Digital directly to a usb port on your laptop. If that doesn't work try booting into safe mode and see if it shows up then. If it works in safe mode a recent update to your virus program or another program could be blocking it. Hope I was of some help , Thanks for using FixYa

May 11, 2011 | Western Digital My Book Essential Edition...

1 Answer

The light for my 500 gb western digital is working but the motor is not spinning plus my computer can not access it

This hard disk is dead. You may be able to purchase another hard disk and insert it into the Western Digital USB adapter case.

Oct 24, 2010 | Western Digital External USB 2.0 80 GB...

1 Answer

My computer does not recognize my WD external drive

You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
* the USB-to-disk-drive adapter,
* the disk-drive.

Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
If it is detected, then the USB-to-disk-drive adapter that has failed.
If it not detected, then the disk-drive itself has failed.

FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

Apr 05, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer does not recognize my Western Digital (WD3200C032) External Hard drive. The hard drive orignally worked fine. Then one day 3 separate computers would not recongize when the USB was plugged into...

if u are using a external hard disk case with the normal hard disk
try connecting your hard disk with a new casing.
if it is made as a external hard disk change the cable .
because after a few time usage the cable will not be quite good as new.
After inserting the usb cable in your pc if it shows any warning
information, or any message just give me that too for exact solution

Dec 15, 2008 | Western Digital (WD3200JS) 320 GB Hard...

2 Answers

I can't open or view my data in Western Digital hard drive

You have to be more specific in order to receive help.
You said: "Last week my hard drive was fallen down on the floor.
Was it in a desktop or laptop & how did it fall on the floor? Did it jump out of the computer or did you drop the computer? What do you consider to be a hard drive?

Nov 23, 2008 | Western Digital External USB 2.0 80 GB...

2 Answers

Not Detected on PC

Since you say that it is detected in Device Manager and is shown as working properly, it would appear that the problem is that it is not getting a drive letter. Have you added anything recently that might take up a drive letter like a flash drive? If so, try removing both and then plugging the WD back in. If this is not the case or does not help, do this:

Assuming you are using XP.
Right click on My Computer and select Manage
The computer Management window will open, click on Disk Management
Do you see the WD in the window on the right?
Does it show a drive letter?
If not, you can assign it one by right clicking on it and selecting Change Drive Letter and Paths ...

If the WD does not show up in Disk Management, possible problems are:
1) USB cable is damaged, try another one.
2) USB circuits in the WD case not working properly, hard drive can be removed and put into another case.
3) WD USB case is good, hard drive is good but there is a loose connection inside. Open case and reseat everything.
4) WD USB case is good but the hard drive inside has gone bad (worst case scenario)

Sep 27, 2008 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?
Western Digital 320GB MyBook External USB 2.0 Hard Drive Logo

537 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers


Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides