Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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Laptop usb hard disk

I recently got a western digital laptop hard disk , used one, all pepped up in a usb case.It's been almost a week now and it was fine.just a couple of seconds back my comp acted weird so i shut it down.now after restarting it, my comp doesnt recognize the usb hard disk and there is a constant ticking noise coming from it accompanied with blipping of the led

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  • Anonymous Dec 01, 2008

    Constant clicking noise but my USB hard-drive is not recognised

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I've had this problem many times with external SATA hard drive plugged into the usb. My 120gig hard drive takes significant power to operate it. On laptops with a long cable to the usb, I get the Tick tick tick sound and the light flash in concert with the ticking. On laptops with short cables to the usb, the hard drive works. On one desk top, the hard drive doesn't work on the front usb but does on the rear because the rear has no cables. The usb comes off the motherboard. Conclusion? Most likely a voltage problem from longer than usual cables from the motherboard to the usb. One solution is plug the hard drive in the rear usb. Another solution is buy a more expensive cable linking the hard drive to the usb. Or buy a shorter cable. More expensive cable may have thicker wires that won't resist the current. But I do not believe for a minute that the hard drive is faulty. I've seen it too many times and it has never been a faulty hard drive.

Posted on Jul 22, 2009

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This doesn't sound good. Strange clicking/ticking noises as described may well indicate the drive is bad. Here is what I'd do: Take the USB drive case apart, check the interface cabling to the drive, and try it again. If it still doesn't work, try removing the drive and installing it in a desktop computer as a slave drive. I've only had one of these USB connected drive assemblies apart, but that one used a drive with a standard 40 position ribbon cable interface, the same as what is used on pre-SATA desktop systems. If the drive still doesn't work, you can't access it, check your BIOS settings, etc. Problems still, download the Western Digital drive diagnostic softward and use it to check drive for errors.

Posted on Sep 17, 2007

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I got hammer storage external of 320GB capacity. suddenly it is not detected by my pc and some ticking sound is coming from my external hard disk

Posted on Nov 21, 2008

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Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

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