Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Drive problem Sir/Mam i am having problem with my computer.. recently my computer was attacked with HACKTOOL virus..i have got rid of that but my drives dont open on double click..Instead a menu is open which asks me to select the type..Can u plsss help me out ... ThankYou..

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  • manas Oct 03, 2007

    Thanks a lot...



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Hi I think you have to reinstall your OS. Good Luck.

Posted on Sep 15, 2007


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Posted on Jan 02, 2017


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Protecting Your Computer from Viruses

Well a computer user mostly afraid and suffers from virus attacks. Virus is the unwanted program that destroys your data and some times also damage the computer.
One of the most common ways of virus attacks is by connecting USB to your computer.
So today I will tell you some tips which can avoid or minimise the chances of virus attacks.
Always keep in mind the following points before connecting a pen drive to your computer.

1. Always use a good antivirus in your system.
2. Never open the pen drive directly.
3. before opening the pen drive, scan the pen drives for finding the possible viruses in the pen drive.
To scan the pen drive go to My Computer->Right Click on the Pen drive->Click on Scan option(Remember Scan option will only be there if there is any antivirus installed on your system)
4. if any virus found and the antivirus is not able to delete the virus, just safely remove the pen drive from your computer.
5. If no virus is found, do not double click on the pen drive to open.
Always open the pen drive by Right clicking on the pen drive and then clicking the explore i.e.:
My Computer->Right click on pen drive->Click on Explore
6. Always beware of copying the unwanted files on your computer. Just copy the file which you want. Never do a select all, copy all thing. Just copy the item you wanted, and paste into your computer.
While pasting the data you should never paste it on C drive (Drive that contains your operating system). Always copy data in a separate drive then C drive.

So these are some small steps which can be very useful to avoid virus attacks...


on Apr 12, 2010 | Computers & Internet

1 Answer

How do restore Windows XP microsoft word or remove virus on the notebook?

Don't know exactly what you mean about Word, but as far as the virus goes...
Try running Malwarebytes free version from Once you download it onto the desktop (it will be MBAM.exe)
rename it from MBAM.exe to winlogon.exe (a
virus may be the prolem and no virus will look
twice at winlogon as it is a system process), then
install update and run full scan. Also before you scan do a system restore to a point when you had MSWord (if possible). After that turn system restore off (refer to help section if necessary). The reason for this is that many bad viruses have a reboot hacktool that resides in the restore volume. You think you've gotten rid of the virus and as soon as you reboot, the hacktool re-installs the virus. The only way to kill it is to turn of restore. Once you pc is clean turn system restore back on and create a new restore point. If you don't have Anti-virus and firewall (If you're using norton that came with computer and windows firewall they are useless), you can download AVAST Free here: and Zone Alarm Firewall here:
They are both free and pretty good too.

Follow instructions for getting rid of
If you have any problems you can mail me at and I can walk you through the process.
Hope this helps
If this helps you resolve your problem, please
consider giving me a good rating and a quick
thanks or good job.It will help me as well.
Thank you.

Oct 26, 2010 | ASUS Eee 4G Notebook

1 Answer

On my desk top computer, I received a ThinkPoint (fake) Anti-Virus. I did CTRL, ALT, DEL. Task window opened and I deleted hotfix.exe. I also ran malwarebytes anti-malware. problem seemed to be fixed....

Run Malwarebytes again but before you do turn off system restore. There is probably a reboot hacktool in the restore volume. Windows will not allow Anti-virus programs to scan there by default so the only way to kill the hacktool is to turn of restore. The hacktool reinstalls the virus as soon as you reboot. So turn it off, run malwarebytes and another program called Cureit! save to desktop (it's free too) when you run the program it doesn't install it runs a quick scan first then offers you a full scan after the quick scan. Also a very good program. Run them both. After you're done turn system restore back on and create a new restore point. Good luck
If this helps you resolve your problem, please
consider giving me a good rating .It will help me
as well. Thank you.

Oct 26, 2010 | E-Machines eMachines Desktop PC

1 Answer

Trojan horse generic 17.cblq has attacked my computer drive c and i have failed to delete it and even failed to format drive c to get rid of this virus.

download and use a program called trojanhunter. I've used it numerous times and it always worked for me. They used to have a 2 week fully functioning trial but i don't know if they still do. If not it's like 29.99 to buy, but it is definetely worth it

May 29, 2010 | Dell Dimension 2400 PC Desktop

1 Answer

RUNDLL Error Message, Windows XP

Dear sir,

Welcome to Fixya.

Rundll error is observed when computer is attacked by viruses and spyware.I think your computer is infected by virus and spyware.You can remove the viruses and spyware by using good Antivirus software,but if you want to get rid of all errors permenantely, solution is format your pc and reinstall your operating system then install good antivirus.
I think it helps
if you have any problem regarding this issue leave a comment or feedback we were happy to assist you.

Have a Nice Day!

Oct 02, 2009 | Dell Dimension E520 PC Desktop

3 Answers


You need to do a low level format on the pen drive and the system drive. I have found by using programs like kill disk is the best way to get rid of a worm virus. A regurlar format will not work, unlike what they say to you. Kill disk will stop all running prorgrams on the drive. What it does it rights zero to the pen the drive. After that you need to do the same to your system drive. Otherwise you will be back to square one.

Aug 09, 2009 | Computers & Internet

1 Answer

Any file or document from word or excel.I have tried with other flash drive but same problem applied.

you may have a virus which is possibly resident on your flash drive.
Lately virus have been attacking flash drives and being spread to computer.
look in your drive for autorun.ini autorun.inf desktop.ini
if your see these files your infected and will need to take steps to get rid of the virus.
do a search for "flash drive virus" in gogole and see what comes up

Jun 05, 2009 | Dell Dimension 1100 PC Desktop

1 Answer

Very slow and problems with dvd burner

hi..the solution is u need to re-format your system and Hard Drive and re-install a new OS..i think your system is a lot of Bugs/error came from virus or worms...but b4 format back-up your files using like,USB flash drive or external Hard Disk/Drive..Good Luck mam/sir...God Day and God Bless..^_^

May 11, 2009 | Acer Aspire 3680 Laptop

1 Answer


if your mobile showing hang problem then you will have to reinstall the software of your mobile maybe its virus attack on your mob.

Sep 16, 2007 | O and O Software DriveLED 2.0 (20204) for...

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