Question about Brother MFC-5440CN All-In-One InkJet Printer

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Brother mfc 5460 cn Paper jam problem

I recently solved the grinding sound-not initializing problem. (thanks to mixitup) but after setting back up the printer there is no grinding sound but I get this paper jam error but there is no paper in the printer.

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Thx infonet. Sorry for reading that you have another prob. Did you open the printer? In case yes, you might have disconnected the small plastic foil which leads the printhead (encoder strip). The foil is located paralell to the driving belt of the printhead. try to fix it in place again. Have a look at the foil (encoder strip): is it stained with ink? If yes you need a new encoder strip. If not you have to place the head on the leftside (where the three white disks are) You can pull the head up in that position and watch the encoder strip when pushing it back in place. Another reason could be that the head crashes somewhere on his cycling way: Open cover and press the two plastics by thumb (located on the other side of the arrow-knob facing to inside) to avoid : cover open message. Power up machine. watch the head cycling. Does it run the hole way from right to left side and back? Or does it stuck some where? Please write here where it stopps.

Posted on Sep 16, 2007

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Hi, this document should help you clear the paper jam error. http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000005674&Sympt=How+do+I+clear+the+message+Paper+Jam+from+the+display%3f+printer+jam&Model=991&ProductGroup=5&Keyword=paper%20jam Good Luck

Posted on Sep 15, 2007

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please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Here is Brother document on how to clear the paper jam issue:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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So dont let me be a withness of murderer:
There is no paper sicking within the machine! The jam had lifted the encoder strip out of the ph. After you have fixed it simppy stick some very thin scotch tape onto the ph cover to avoid further liftings (that will happen quite often...)

same issue: (change the viwing size of your browser to enlage the pics)
http://www.fixya.com/support/t211210-brother_mfc845cw

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